When searching for lodging in Sedona, which is crazy expensive, I found this place with very reasonable prices and the right setup (2 bed/2 bath). But I couldn't get a grip on what to expect from the recent reviews: they seemed to range from excellent to terrible. So I'll leave a review that accurately depicts this place right now.
It seems like there was a recent change of ownership or management. People discuss difficulties accessing their unit or contacting anyone for assistance. Earlier in the booking process, I did find poor response when both I and Hotels.com tried to reach the property to rectify an error. But as the trip came closer, suddenly everything seemed to be in good order; I talked to the management company folks more than once and received excellent and prompt cooperation and assistance. Whatever the issue was, I think it's resolved - for the better.
This place is not luxe, but the units are nice, functional, clean, comfortable, and quiet. There's plenty of room for 4 or more folks to spread out and relax, and the views all around are amazing, with hikes just out the back door. Note that this Inn is not in Sedona proper but in Oak Creek, about 6 miles south. For us this was a "plus" - I liked the stunning drive each day as we went in to explore.
The hot tub was easy to get into at nearly any hour. It was quiet and lovely and there were plenty of towels - all things I was warned about in the reviews.
In short, this is a great place and I'll stay here again!