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Room type Options Nightly price Book
Room
26 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Other room types
Room (B)
26 square metres
1 Twin Bunk Bed
(Extra beds available: Cot)
Room sleeps 2 guests
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Room
26 square metres
1 Double Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room
26 square metres
1 Double Bed and 1 Twin Bunk Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business centre

Located in Rust, Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar is within a 5-minute drive of Rulantica and Europa-Park. This family-friendly hotel is 1.7 mi (2.8 km) from Taubergießen Nature Reserve and 4.6 mi (7.4 km) from Europa-Park Golfclub Breisgau.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and in-room child care (surcharge).

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a steam room, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.

Stop by the hotel's restaurant, Castillo, for dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Europa-Park-Strasse 4/6, Rust, BW 77977

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 120
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Arcade/game room
  • Free breakfast
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1999
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Lockers available
  • Banquet hall
  • Vending machine
  • Accessible airport shuttle
  • Accessible train station shuttle

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German

Parking

Free self parking

Room Amenities

Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations with hair dryers. Flat-screen televisions come with satellite channels. This Rust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Desk
  • In-room childcare (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Towels provided
  • Linens provided

Where to Eat

Guests are offered a complimentary buffet breakfast.

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar. Open daily.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Snowboarding nearby
  • Bicycle rentals on site
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:30 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 18.00 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 13.00 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are not conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castillo Alcazar
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is not required for transportation to and from this property.

Contactless check-out is available.

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