Thermas de Olímpia Resorts by Mercure

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thermas de Olímpia Resorts by Mercure

Exterior
Aerial view
Suite
Sauna
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Alameda das Maracas, 7, Thermas Park, Olímpia, SP, 15405-200
  • Laranjais Thermal Springs
    3 min walk
  • Dreamland Wax Museum Olímpia
    3 min drive
  • Hot Beach Olímpia by Hot Beach Parque & Resorts
    3 min drive

Room options

Luxury Suite, Multiple Beds

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Suite, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds

  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • 60 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Premium Suite

  • 57 sq m
  • Sleeps 7
  • 1 Double Bed, 2 Twin Beds, 1 Double Sofa Bed and 1 Twin Sofa Bed

Similar properties

About the area

Olímpia

With a stay at Thermas de Olímpia Resorts by Mercure in Olímpia, you'll be a 3-minute walk from Laranjais Thermal Springs and 11 minutes by foot from Orionverso Mundo Virtual. .This family-friendly hotel is 0.8 mi (1.4 km) from Snow Pit Stop Snow Park and 1.2 mi (1.9 km) from Maria Tereza Breda Municipal Stadium.

What's nearby

  • Laranjais Thermal Springs - 3 min walk - 0.3 km
  • Rui Barbosa Square - 3 min drive - 2.3 km
  • Valley of the Dinosaurs - 3 min drive - 2.3 km
  • Hot Beach Olímpia by Hot Beach Parque & Resorts - 3 min drive - 2.2 km
  • Recinto do Folclore - 5 min drive - 4.1 km

Restaurants

  • ‪Jangada Beach - ‬3 min drive
  • ‪Brazilian Fast Food - ‬3 min walk
  • ‪Bella Floresta Padaria e Restaurante - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Restaurante Dedo de Moça - ‬14 min walk

About this property

Thermas de Olímpia Resorts by Mercure

Mediterranean hotel with 3 outdoor pools and a sauna
Thermas de Olímpia Resorts by Mercure offers 488 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 488 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. This Mediterranean hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Playground
  • Separate living room

Conveniences

  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thermas de Olímpia
Thermas de Olímpia Olimpia
Thermas Olimpia Resort
Thermas de Olímpia Resort Olimpia
Thermas Resort
Thermas Olimpia
Tuti Thermas Olimpia Resort
Tuti Thermas Olimpia
Nobile Resort Thermas Olímpia Olimpia
Nobile Resort Thermas Olímpia
Nobile Thermas Olímpia
Tuti Thermas de Olimpia Resort

Thermas de Olímpia Resorts by Mercure Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1000 reviews" "
Rating 8 - Good. 323 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

FELIPE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não espere a qualidade de um Mercure!
- PONTOS NEGATIVOS Bar & Restaurante - PÉSSIMO! PÉSSIMO! PÉSSIMO! O valor de um cheese burger é de R$25. O pão é ruim (parecia pão amanhecido), a carne é ruim (sem gosto) e o queijo é difícil de achar! Nós usamos 4 saquinhos de maionese e de ketchup só para poder comer e engolir o lanche, já que a fome era muita e estavamos cansados para sair. Pedimos um espeto de carne bovina. Eu nem me lembro a última vez que devolvi algo, mas dessa vez tive que devolver o espeto, porque a carne era muito dura, impossível de mastigar! O café da manhã é cobrado R$39 por pessoa e acredito que seja administrado pela mesma empresa-pessoa do bar, portanto preferimos gastar menos da metade desse valor e ter um excelente café da manhã em uma padaria da cidade. Vocês precisam URGENTEMENTE rever quem presta o serviço de alimentação pra vocês! PROCESSO DE CHECK-IN - Horrível! O processo é demorado e ficamos quase meia-hora esperando o processo ser finalizado. Isso porque não havia ninguém na fila e na nossa frente. Foram literalmente mais de 30 minutos para gerar 2 cartões de acesso! COMFORTO - Travesseiro ruim, cama péssima, toalhas horríveis (daquelas que esfolam a sua pele), ar condicionado velho, televisão pequena. Tudo é muito ruim. Não vá a esse hotel esperando comforto! - PONTOS POSITIVOS Staff - a equipe é legal e algumas pessoas da recepção são simpáticas. Piscina - a piscina é boa Espaço - o quarto é espaçoso
Stayed 1 night in Apr 2023

8/10 Good

Gregory

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Foi bom, recomendo. quarto bom e limpo. Cafe da manha deixou a desejar, poucas opcoes e sempre as mesmas. Bastente atividades na piscina, time de recreacao sao otimos, mto bom. Precos dentro do hotel sao abusivos, tudo mto caro!! Lado bom e que fica ao lado do parque Thermas dos Laranjais.

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Adoramos o hotel!
Me hospedo no hotel há anos com a família, porem com o passar dos anos sentimos que ficou abandonado, e cada vez que visito, deixa mais a desejar. A comida dessa vez, não estava boa como sempre foi, nem em sabor, nem em variedade de opções no buffet. Existe um andaime na recepção que todas as vezes que visitei, desde 2017, está lá no mesmo lugar. Quanto aos quartos e à limpeza das unidades, sempre mto bem feito! Adoramos o hotel e gostaríamos que se mantivesse a qualidade que sempre nos fizeram optar por ele!
Stayed 3 nights in Oct 2021

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Wellington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Estadia no hotel
O quarto que ficamos foi o sem vista, mas não por escolha própria e a forma de como isto era decidido não ficou clara. Tomamos 3 cafés da manhã onde em 2 deles tinha somente as coisas básicas e somente o terceiro era mais completo. Em um jantar que resolvemos fazer a refeição no hotel e a comida estava bem salgada. Apesar de tudo a localização é ótima e os funcionários são extremamente respeitosos e educados
Stayed 3 nights in May 2021

8/10 Good

Fernanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

katia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tasso

Stayed 2 nights in Aug 2024

8/10 Good

Lucio Labib

Stayed 4 nights in Aug 2024

4/10 Poor

fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Julio cesar

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Como um resort , sabemos que tem área de lazer na piscina, mas normalmente essas áreas são um pouco afastadas dos quartos , nas 3 diárias que ficamos , não conseguíamos descansar a tarde , as caixas de som na área da piscina tinha um volume insuportável , começava às 9 e se estendia até as 19hs , acho que o hóspede merece lazer , mas merece descanso tb, meu quarto estava no 5º andar e voltado para área da piscina . Foi horrível
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem para o Thermas
Estadia muito boa, café da manhã com muita variedade, funcionários muito educados e proativos, piscina quentinha
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom , porém a limpeza do banheiro deixou a desejar um pouco .. de resto td perfeito!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gabriel

Simples e precisando de uma reforma
Hotel visivelmente velho, precisando passar por uma reforma/modernização. Elevadores do bloco 3 constantemente quebrados. Café da manhã simples, com opções básicas e sem sucos naturais. O horário de checkout (10h) também é ruim, especialmente considerando que o checkin é apenas às 14h.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Elaine Cristina

Travelled with family
Liked: Staff & service
Ruim
Infelizmente tivemos alguns contratempos que nos aborreceram na estadia, TV muito antiga com problemas no áudio e imagem. Cobertores velhos e soltando toda costura. Pia do lavabo, torneira com vazamento, molhando toda lateral. Cofre não funcionou, porém após acionar a manutenção, problema foi resolvido. Fomos para o parque e ao chegar à noite no AP, mesmo deixando na porta a informação para limpeza, não ocorreu, acionei a recepção, e a camareira foi fazer a arrumação às 19:00 conosco no quarto. Fiquei triste, infelizmente, não foi uma experiência agradável para a minha família.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Leuciane, SAO PAULO

Liked: Cleanliness, property conditions & facilities
As acomodações são boas, mas a parte de alimentação é sofrível. O café da manhã, se voce não chegar as 7h, você fica 2 horas numa fila esperando, é deprimente, você paga caro para ter rsse tipo de atendimento pífio. Na lanchinete da piscina, pedimos sanduiches, que não foram entregues, ficamos 1:30h esperando e o responsável mentiu dizendo que tinha ficado pronto e que não estavamos no local, seblndo que estávamos o tempo todo la esperando....enfim... No quesito prestação de serviços deixa muito a desejar.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Falta de manutenção
Falta de manutenção em todo o hotel, caféda manha ruim, ja fui outras vezes mas ja fiquei sen vontade de voltar..
Stayed 1 night in Jul 2024

4/10 Poor

Elcio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel precisa de manutenção urgente. Jogo de cama horrivel, cobertores pessimos. Limpeza deixa a desejar. Eu matei 2 insetos na cama.
Stayed 3 nights in Jul 2024