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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    ‪2 min drive‬
  • Wild WaterDome
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot tub
Breakfast included
Pet-friendly
3.6 out of 5, Good, (1007)
The price is AU$160
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Quality Inn & Suites Sevierville - Pigeon Forge

About the area

Sevierville

With a stay at SureStay Plus Hotel by Best Western Sevierville, you'll be centrally located in Sevierville, a 3-minute drive from Wilderness at the Smokies and 6 minutes from Titanic Museum. .This hotel is 8.5 mi (13.7 km) from Dollywood and 6.3 mi (10.1 km) from Island at Pigeon Forge.

What's nearby

  • Dolly Parton Statue - 2 min drive
  • Wild WaterDome - 2 min drive
  • Soaky Mountain Waterpark - 3 min drive
  • Wilderness at the Smokies - 3 min drive
  • Sevierville Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked the comfy bed. Nice area away from the business of pigeon forge. Didn't like that the person taking care of the breskfast area and the food supply was not doing his job. He sayed out of sight. New hire receptionist was rude, needs to work on his people skills
Stayed 4 nights in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Very. Nice and friendly staff
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Good stay would recommend
The hotel was clean. No problems with check in. The staff was friendly. My only complaint was the beds were hard.
Stayed 2 nights in Oct 2024

8/10 Good

Don

Stayed 4 nights in Sep 2024

8/10 Good

Whitney

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice location
Stayed 3 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice place to stop over. Close to gas, food, shopping and plenty of activities nearby. Parking was safe and the area was well lit. We had a pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

WILLIAM, PULASKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. They need to work on their breakfast options and maintain ample food for it for their posted breakfast hours. I would only give it 2 stars.
Stayed 3 nights in Oct 2024

8/10 Good

Jenny

Stayed 1 night in Oct 2024

8/10 Good

Samantha, Ridge Manor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was fine. Nice and close to shops and dining. The hot breakfast was decent. We could hear people in the adjoining room because there was a gap under the door. Nice bathroom and shower.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Stayed 4 nights in Sep 2024

8/10 Good

Odd

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 8 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
We had to ask for clean towels. We stayed 5 nights and they only kinda cleaned one time. There was no conditioner or body wash the first morning. Had to ask to be refilled. Second day no hand soap. Asked for clean towels and hand soap was told by a staff person in the laundry room that they cleaned the rooms every other day and our room would be cleaned that day. We Was on the backside of building and could hear traffic from street all night. Walls must have no insulation because we could hear everything from other rooms around us. Especially two ladies blow drying hair and having loud phone conversations at 1.30 AM!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was a great and comfortable experience. We had everything we needed and the room was clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

philip

Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. would return
Stayed 2 nights in Oct 2024

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn’t give the cleanliness 5 stars is that we noticed when a little water was spilled on the floor and we wiped it up the napkin that we used was very dirty from the floor.
Stayed 3 nights in Sep 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
small room. clean! road noise is audible. we were top floor facing the road. Nice for a one night stay
Stayed 1 night in Oct 2024

4/10 Poor

Robbie

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our group had 2 rooms and both women said the same thing at breakfast!! Was NOT very clean, and both AC units rattled the walls bad!! Kids running up and down the 3rd floor at 4:30am, NOT A GOOD EXPERIENCE and will not recommend this facility
Stayed 4 nights in Oct 2024

10/10 Excellent

Rory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was great and the price comparable. Enjoyed the stay and it was peaceful.
Stayed 1 night in Sep 2024

2/10 Terrible

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would like if there were laundry facilities here
Stayed 1 night in Sep 2024

10/10 Excellent

Roy, Overland

Stayed 1 night in Sep 2024

6/10 Okay

Carla

Travelled with partner
Liked: Staff & service
We had a connecting room and heard everything from the other room. No seal on the connecting door frame. Smallest room we’ve ever stayed in. Only one light above the bed and above the window worked. The price was great though. Maybe that’s why not sure.
Stayed 1 night in Sep 2024