HeartSong Lodge & Resort

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Dollywood's Splash Country
    ‪5 min drive‬
  • Old Mill
    ‪7 min drive‬
  • Dollywood
    ‪11 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪20 min drive‬

Room options

THEMED FAMILY SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Similar properties

About the area

Pigeon Forge

Located in Pigeon Forge, HeartSong Lodge & Resort is connected to the convention center, a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction. .This hotel is 2.9 mi (4.6 km) from Dollywood and 3.6 mi (5.8 km) from LeConte Center at Pigeon Forge.

What's nearby

  • Dollywood's Splash Country - 5 min drive
  • LeConte Center at Pigeon Forge - 8 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

Hotel connected to the convention center in Pigeon Forge with free parking
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.
Make yourself at home in one of the 302 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
HeartSong Lodge & Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.99-39.99 for adults and USD 14.99-29.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 141 out of 158 reviews" "
Rating 8 - Good. 13 out of 158 reviews" "
Rating 6 - Okay. 1 out of 158 reviews" "
Rating 4 - Poor. 1 out of 158 reviews" "
Rating 2 - Terrible. 2 out of 158 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Very happy
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Staff & service, property conditions & facilities
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its alright we just perfer dream more
It was very nice. But we like dream more better.
Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nope
Server during post lunch service at the bar/patio was racist to the busser in front of my child. prompted a conversation about microaggressions with my 9yo. I'm sure Dolly is lovely, but cannot recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place!
We came for an overnighter to see Dollywood's Halloween fest and decided to stay at HeartSong Resort. It is a little pricey for sure, but well worth it! Beautiful location. Great amenities. Very clean and great service, including food and entertainment. Indoor and outdoor pool and huge hot tub area. Will definitely recommend to friends and family!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect. New, clean, everyone friendly, firepit, pool, tram, ample parking, woods. Couldn't say enough nice things.
Stayed 3 nights in Sep 2024

8/10 Good

Elmer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put ice maker and microwave in room.. would be a help with kids
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anrae

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! Will visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

KIM

It was delightful! Definitely worth the money!
Stayed 1 night in Oct 2024

10/10 Excellent

Milner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is very family friendly, it is maintained well, clean, and makes for a very pleasant stay whether children are with you or not
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and fun
Beautiful resort. We played at the park until close, came back to resort and ordered pizza- it was amazingly good! We enjoyed sitting outside at the fire pits. Room was roomy and comfortable and clean! We will be back! We have 2 grown teen boys and they loved it too.
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, and the staff were beyond kind and helpful. It was peaceful and relaxing to stay there and I look forward to visiting again sometime!
Stayed 3 nights in Oct 2024

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy access to Dollywood and other local attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 2 nights in Sep 2024