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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Exterior
Room, 1 King Bed, Non Smoking, Hot Tub
Bar (on property)
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wild WaterDome
    14 min walk
  • Soaky Mountain Waterpark
    17 min walk
  • Wilderness at the Smokies
    17 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
SureStay Plus Hotel by Best Western Sevierville
Pool
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is AU$188
for 1 night
includes taxes & fees
6 Dec - 7 Dec
SureStay Plus Hotel by Best Western Sevierville

About the area

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Sevierville Convention Center. .This hotel is 4.9 mi (7.9 km) from Titanic Museum and 8.9 mi (14.3 km) from Dollywood.

What's nearby

  • Wild WaterDome - 14 min walk - 1.2 km
  • Soaky Mountain Waterpark - 17 min walk - 1.4 km
  • Wilderness at the Smokies - 17 min walk - 1.5 km
  • Sevierville Convention Center - 18 min walk - 1.5 km
  • Sevierville Golf Club - 18 min walk - 1.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬19 min walk
  • ‪Cracker Barrel - ‬11 min walk

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a spa tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a spa tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 175 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 129 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Suzann

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
It was ok
The hotel is clean, outdated and in my opinion needs some repairs. The beds are horrible! Extremely hard mattress, very uncomfortable to try to get sleep. The hotel was at least quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was wonderful my family and i have stayed at this location for several years now we enjoy our stay the pools are clean rooms are decent only complaints we have are the carpets leave your feet black and our room this time had a leak in the air conditioning so it was leaking water onto the floor and the room smelled like mildew.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were outdated had a musky smell, but the beds were comfortable. Needs new paint stain in the bathtub.
Stayed 1 night in Aug 2024

2/10 Terrible

Jane N

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and we only stayed one night. Very run down and not what we expected from the pictures
Stayed 6 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, nice pools and breakfast. Would stay again.
Stayed 3 nights in Jul 2024

2/10 Terrible

LEANN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and pool and hot tub was enjoyable. The family enjoyed the area so much they want to move there
Stayed 2 nights in Aug 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It wasnt posted anywhere that there was a pet fee
I had 2 problems with this hotel. 1. Nowhere does it say there will be a pet fee. I chose this hotel because there wasnt supposed to be a pet fee (and for the indoor and putdoor pools, which were great) 2. The guy when i checked in was extremely rude. I was understandably irritated (but still respectful and courteous) that I was charged an additional $200+ and he didnt care told me i could atay somewhere else and was just very rude and unprofessional. Other than that, I would stay there again. The breakfast was great, the atmosphere felt safe, and the ladies who worked the desk were very nice, professional, and actually had daily conversations with me when I went in the lobby. Don't get me wrong, I understand a pet fee. Most hotels had a partially refundable pet fee, or a cheaper one. Had I known about the pet fee I definitely would have chosen to stay somewhere closer to my destination and paid less!
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Outside premises was clean and the breakfast was excellent. But the room was disgusting and the couch was stained and not able to be sat on.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was clean , coukd use a deep clean like baseboards and such. The pull out sofa was a little discombobulated it sat lower at the back than the front. But all in all it was a good inexpensive place to stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Kristy

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money, plenty of other places to stay!
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Misty S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion is keeping the pools open later especially during peak season 11pm
Stayed 1 night in Aug 2024

2/10 Terrible

Marcos

Stayed 1 night in Aug 2024

8/10 Good

Mobile

Travelled with family
Our stay was okay. Will be back
Stayed 3 nights in Jun 2024

6/10 Okay

Carey

Disliked: Property conditions & facilities
Bedbugs
Stayed 2 nights in Jul 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness of the room was excellent. The outside of the hotel does not look great, but honestly, i wasnt sleeping outside so i didn't care. The staff was extremely friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carrie, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room and the room below us both had plumbing issues. Quality Inn refunded a night's cost.
Stayed 3 nights in Jul 2024

6/10 Okay

Casey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a deep clean.
The room was spacious but it was dirty. The floors turned our feet black and were sticking. The ac was super loud and left the room musty feeling. Customer service was good
Stayed 3 nights in Jul 2024

4/10 Poor

Chase

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced for quality of room. 150$ room more like a 60$
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and rooms were better than pigon river inn and cheaper
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The air unit had mold all inside of it and did not work. The room was HOT! The pull out bed had a ripped up plastic liner on it. The room floors turned out feet black they were so filthy.
Stayed 1 night in Jul 2024