A stay at Best Western Shaftesbury The Royal Chase Hotel places you in the heart of Shaftesbury, within a 5-minute drive of Cranborne Chase and the West Wiltshire Downs and Gold Hill Museum. .This hotel is 16.7 mi (26.9 km) from Center Parcs Longleat Forest and 1 mi (1.6 km) from Shaftesbury Abbey Museum and Garden.
What's nearby
Gold Hill Museum - 16 min walk - 1.4 km
Shaftesbury Abbey Museum and Garden - 18 min walk - 1.5 km
Larmer Tree Gardens - 10 min drive - 11.1 km
Stourhead - 19 min drive - 24.6 km
Longleat Safari and Adventure Park - 31 min drive - 31.9 km
Getting around
Gillingham Dorset Station - 12 min drive
Bournemouth (BOH-Bournemouth Intl.) - 57 min drive
Restaurants
Gillingham Railway Station - 9 min drive
Orchard Park Garden Centre - 8 min drive
San Tonino Restaurant - 12 min walk
The Half Moon - 1 min walk
Amy's Fish & Chips - 16 min walk
About this property
Best Western Shaftesbury The Royal Chase Hotel
Hotel in Shaftesbury with a sauna and a 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Satisfy your appetite for dinner at Byzant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Shaftesbury? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.
Languages
English, French, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 13.50 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
Byzant
Things to do
Indoor pool
Sauna
Family friendly
Indoor pool
Conveniences
Front-desk safe
Library
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Computer station
Conference space (3875 square feet)
Meeting rooms - 6
Outdoors
Garden
Terrace
Accessibility
This property does not have any lifts
More
Communal living room
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Heating
Premium bedding
Bathroom
Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV/satellite channels
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed: New Year's Eve and New Year's Day.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
Pool fee: GBP 5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 143 out of 419 reviews" "
10 - Excellent
143
Rating 8 - Good. 172 out of 419 reviews" "
8 - Good
172
Rating 6 - Okay. 64 out of 419 reviews" "
6 - Okay
64
Rating 4 - Poor. 28 out of 419 reviews" "
4 - Poor
28
Rating 2 - Terrible. 12 out of 419 reviews" "
2 - Terrible
12
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Jan
Travelled with family
22 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Jan
Stayed 1 night in Aug 2024
8/10 Good
Colin
16 Aug 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Colin
Stayed 1 night in Aug 2024
6/10 Okay
Richard
16 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Quiet country hotel in Shaftesbury
Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.
Richard
Stayed 2 nights in Aug 2024
8/10 Good
Peter
Travelled with partner
12 Aug 2024
Liked: Cleanliness, staff & service
Basically hotel ok staff excellent. Shame no fridge or air con.
Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.
I go to this hotel every now and again threw out the year.just to get away for some me time. Every time I go there’s always smile's and friendly faces.
Melanie
Stayed 3 nights in Jul 2024
8/10 Good
Zoe
Travelled with family and small children
3 Aug 2024
Liked: Cleanliness, staff & service
Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.
The staff are outstanding. Very friendly and helpful.
Brenda
Stayed 1 night in Jul 2024
8/10 Good
Peter
1 July 2024
Peter
Stayed 1 night in Jun 2024
6/10 Okay
A
Travelled with family
30 June 2024
Liked: Staff & service
Rooms dated, bar not comfortable and service was bad, no atmosphere Main reception staff friendly and helpful. Location was handy for travelling around area. Shaftesbury beautiful
So I think the rooms must vary greatly, we were staying for a wedding and some people said there rooms were nice and modern with good showers, our was small, boiling hot and dated with not enough hot water for us both to have a shower. When we arrived late at night after the wedding the window was wide open and it was still boiling hot, we slept on top of the bed with the window and curtains open, not a great nights sleep followed by a very disappointing shower in a not at all modern bathroom
Verified traveller
Stayed 1 night in Jun 2024
6/10 Okay
Miss
Business traveller
24 June 2024
Very moderate
Room was like a hot house, ghastly attached bath/shower gel which one could not reach from a bathing position. No pressure from shower head for an actual shower, iron burns on the carpet. Had a terrible night.
Nice night manager and good sized towels
Excellent breakfast served by very accommodating staff. The room was clean and airy.
My only moan was that the shower took a long time to heat and had very little pressure and the bath that it was over was too narrow naking it difficult yo move.