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Crowne Plaza Hotel Shanghai, an IHG Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Shanghai, an IHG Hotel

Reception
Indoor pool
Down duvets, minibar, in-room safe, desk
Terrace/patio
Down duvets, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Room service
    Room service

Explore the area

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Former French Concession
    12 min walk
  • Xujiahui Shopping District
    19 min walk
  • Zhongshan Park
    3 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    20 min drive

Room options

View all photos for Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

Standard Room, 2 Single Beds (Kids Theme)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

Suite, 1 Bedroom (Kids Theme)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

Suite, 1 Bedroom, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Business Lounge Access

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Business Lounge Access

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room
Courtyard by Marriott Shanghai Xujiahui
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (431)
The price is AU$178
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Courtyard by Marriott Shanghai Xujiahui

About the area

Shanghai

A stay at Crowne Plaza Hotel Shanghai, an IHG Hotel places you in the heart of Shanghai, within a 5-minute drive of Xujiahui Shopping District and Zhongshan Park. .This luxury hotel is 1.9 mi (3.1 km) from Jing'an Temple and 3.5 mi (5.6 km) from People's Square.

What's nearby

  • Xujiahui Shopping District - 19 min walk - 1.6 km
  • Zhongshan Park - 3 min drive - 2.1 km
  • Jing'an Temple - 3 min drive - 3.1 km
  • People's Square - 6 min drive - 5.7 km
  • Xintiandi Style Shoppping Centre - 7 min drive - 6.2 km

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Jiao Tong University Station - 7 min walk
  • Hongqiao International Airport (SHA) - 20 min drive

Restaurants

  • ‪El Bodegon - ‬3 min walk
  • ‪法华汤包馆 - ‬1 min walk
  • ‪兴圆苑 - ‬1 min drive
  • ‪五观堂素食 - ‬2 min walk
  • ‪Rice Bar - ‬2 min walk

About this property

Crowne Plaza Hotel Shanghai, an IHG Hotel

Luxury Shanghai hotel in Changning with a health club
Crowne Plaza Hotel Shanghai, an IHG Hotel offers 465 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 465 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Yue Palace Chinese, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has 18084 square feet (1680 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Yue Palace Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Circles Cafe - This restaurant serves breakfast, lunch, and dinner.
Charlies Bar - Onsite bar.
Lobby Lounge - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 150 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yue Palace Chinese
  • Circles Cafe
  • Charlies Bar
  • Lobby Lounge

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (18084 square feet)
  • Meeting rooms - 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Self parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Hotel Shanghai, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 214 reviews" "
Rating 8 - Good. 87 out of 214 reviews" "
Rating 6 - Okay. 35 out of 214 reviews" "
Rating 4 - Poor. 12 out of 214 reviews" "
Rating 2 - Terrible. 2 out of 214 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Travelled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

8/10 Good

XIMENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023

10/10 Excellent

fang, San Gabriel

Business traveller
Great location, great service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

8/10 Good

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my biggest issue is with the Wi-Fi. so poor. it is not possible t maintain any work on this
Stayed 12 nights in Jun 2023

4/10 Poor

Laura

Stayed 1 night in Jan 2023

10/10 Excellent

Regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Xinxin

Stayed 3 nights in Apr 2021

8/10 Good

jianjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Cozy and spacious room with the movie decoration. Only 5 mins walk to the subway station line 10/11. Receptionist and concierge were friendly and willing to help. Thank you for the great service!
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best real Shanghai neighborhood - love it for biz
I look forward to staying at this hotel every Fall. From the front desk service to the discreet and kind cleaning staff, this is my choice for Shanghai. There is Yunnan, sushi, Beijing hot pot and great quality massage right on Panyu Road.
Stayed 3 nights in Oct 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Cal_sunshine

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old building and very small room. Quite disappointed and worse than other Crowne plaza hotels I stayed.
Stayed 2 nights in Jul 2019

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019