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DoubleTree by Hilton Hotel Shanghai - Pudong

5.0 star property

Photo gallery for DoubleTree by Hilton Hotel Shanghai - Pudong

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Lobby
Exterior
Standard Room | Living area
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
No. 889 Yanggao Nan Road, Pudong, Shanghai, Shanghai, 200127
  • Century Park
    ‪10 min walk‬
  • Shanghai Science and Technology Museum
    ‪2 min drive‬
  • Shanghai New International Expo Centre
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room

Combined shower/bathtub, rainfall showerhead, designer toiletries

King, Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Business Lounge Access

Executive Room, 2 Single Beds, Club lounge access

Executive Room, 2 Single Beds, Business Lounge Access

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Business Lounge Access

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Business Lounge Access

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, Accessible

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

46-inch LCD TV with satellite channels, TV, DVD player

Standard Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Premium bedding, in-room safe, desk, blackout curtains

Suite

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 302.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (433)
The price is AU$206
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Sheraton Grand Shanghai Pudong Hotel & Residences

About the area

Shanghai

With a stay at DoubleTree by Hilton Hotel Shanghai - Pudong, you'll be centrally located in Shanghai, within a 10-minute drive of The Bund and Shanghai New International Expo Centre. .This family-friendly hotel is 5.5 mi (8.9 km) from People's Square and 5.8 mi (9.3 km) from Nanjing Road Shopping District.

What's nearby

  • Century Park - 10 min walk - 0.9 km
  • Shanghai Science and Technology Museum - 2 min drive - 1.6 km
  • Shanghai New International Expo Centre - 5 min drive - 4.2 km
  • Shanghai Tower - 5 min drive - 5.1 km
  • The Bund - 6 min drive - 5.2 km

Getting around

  • Shanghai South Railway Station - 14 min drive
  • Century Park Station - 18 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 33 min drive

Restaurants

  • ‪X sensation - ‬1 min walk
  • ‪Dunkin Donuts - ‬6 min walk
  • ‪雅科绿色有机农庄 - ‬11 min walk
  • ‪不二烫捞 - ‬10 min walk
  • ‪麦秋寿司 - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Shanghai - Pudong

Luxury hotel with 4 restaurants connected to the convention center in Shanghai
DoubleTree by Hilton Hotel Shanghai - Pudong offers 850 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a marina are featured at the hotel. In addition to an indoor pool, other recreational amenities include a 24-hour fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 850 air-conditioned rooms featuring refrigerators and DVD players. 46-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Fusion cuisine at Grand Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Grand Cafe - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast and lunch.
Crystal Bridge - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
X-Sensation - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Lounge - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 80 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 173 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Crystal Bridge
  • Grand Cafe
  • Lobby Lounge
  • X-Sensation

Things to do

  • 24-hour gym
  • Arcade/game room
  • Fitness classes
  • Indoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Arcade/game room
  • Children's toys
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 291.5 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 595 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: CNY 80 per day
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Shanghai Pudong
DoubleTree Hilton Shanghai Pudong
DoubleTree Hotel Shanghai Pudong
DoubleTree Shanghai Pudong
Hilton DoubleTree Shanghai Pudong
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel
DoubleTree by Hilton Hotel Shanghai - Pudong Shanghai
DoubleTree by Hilton Hotel Shanghai - Pudong Hotel Shanghai

DoubleTree by Hilton Hotel Shanghai - Pudong Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 473 reviews
Rating 8 - Good. 185 out of 473 reviews
Rating 6 - Okay. 54 out of 473 reviews
Rating 4 - Poor. 28 out of 473 reviews
Rating 2 - Terrible. 12 out of 473 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

WIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety is limited
Stayed 2 nights in Dec 2024

8/10 Good

Kun

Stayed 6 nights in Nov 2024

6/10 Okay

Kwai Yiu Keith

Stayed 3 nights in Nov 2024

10/10 Excellent

Abdulrahman

Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay, rooms were very large and convenient and a very good location would highly recommend
Stayed 6 nights in Jul 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
I’ve stayed here many times for work and pleasure! Great breakfast easy to get around
Stayed 4 nights in Sep 2024

10/10 Excellent

Yuansheng

Stayed 2 nights in Oct 2024

10/10 Excellent

TAE

Stayed 3 nights in Oct 2024

2/10 Terrible

Vincent

Stayed 1 night in Oct 2024

8/10 Good

Omid

Stayed 7 nights in Sep 2024

8/10 Good

Omid

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hussain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate and very comfortable"
Stayed 4 nights in Sep 2024

8/10 Good

Qi

Stayed 1 night in Sep 2024

8/10 Good

Rachhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & safe place to stay.
Stayed 5 nights in Sep 2024

8/10 Good

Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels WiFi doesn’t allow you to use the WiFi while having your vpn on. Something to consider bc then you can’t use many of the sites u want to use. Mattress is as hard a rock, got bruises on the sides sleeping on the mattress. The breakfast was good, the lunch dinner buffet was really good. If you’re a fan of seafood they have all type of lobster crayfish clams squid. Some of the dishes are adventurous with squid mixed in with pasta and shrimp on pizza. They had an amazing tender lamb shoulder they cut, as well as unlimited lamb chops in great sauces the beef and chicken tacos were great too
Stayed 5 nights in Sep 2024

8/10 Good

Shiue Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is a little dated to be a 5 star. Maybe it was 20 years ago. It needs a good revamp and re modeling done. The tv was so old and so was the carpeting and fixtures. Location was good though. Had a new square with restaurants just behind the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaakko, Lapua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all over experience.
Stayed 5 nights in Aug 2024

4/10 Poor

Qaisar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Marie-Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except for the internet speed
Excellent hotel (clean and good size for the room), very good service, close to subway station and a little shopping mall. Only negative point: internet was too slow.
Stayed 3 nights in Jul 2024

8/10 Good

Moises

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing I would like to change is the swimming pool hours and that spa is available (jacuzzis and steam room were on maintenance)
Stayed 1 night in Jun 2024

10/10 Excellent

Huthaifa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Bon

Stayed 2 nights in May 2024

10/10 Excellent

MIKE, WORCESTER

Stayed 1 night in May 2024

10/10 Excellent

Tafv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they gave out warm walnut chocolate chip cookies at check in. Also they’re very accommodating and quite respectful. I thoroughly enjoyed my time.
Stayed 2 nights in May 2024

10/10 Excellent

mounssef

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Apr 2024