A stay at Four Seasons Hotel Shanghai places you in the heart of Shanghai, within a 5-minute drive of People's Square and Shanghai Museum. .This luxury hotel is 1.2 mi (2 km) from Jing'an Temple and 1.6 mi (2.5 km) from Xintiandi Style Shoppping Centre.
What's nearby
Former French Concession - 8 min walk - 0.7 km
People's Square - 15 min walk - 1.3 km
Jing'an Temple - 19 min walk - 1.6 km
Xintiandi Style Shoppping Centre - 4 min drive - 2.5 km
The Bund - 4 min drive - 3.8 km
Getting around
South Huangpi Road Station - 8 min walk
Shanghai Railway Station - 11 min drive
Hongqiao International Airport (SHA) - 24 min drive
Restaurants
Small Arms Big Heart有容乃大 - 3 min walk
丰色火锅 - 6 min walk
Peterrita CHOCOLATE CAFE - 3 min walk
Top Cellar - 2 min walk
小林煎饼 - 3 min walk
About this property
Four Seasons Hotel Shanghai
Luxury hotel with 4 restaurants and a full-service spa
Four Seasons Hotel Shanghai offers 422 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters. Televisions come with satellite channels and pay movies. Refrigerators and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 422 guestrooms featuring refrigerators and iPod docking stations. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cafe Studio, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Studio - This buffet restaurant serves breakfast, lunch, and dinner.
Si Ji Xuan - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
WiFi in public areas is free with a 3-device limit
Parking and transport
Parking on site (CNY 120 per day)
Valet parking on site (CNY 30 per night)
Food and drink
Daily buffet breakfast available for a fee: CNY 262 per person
4 restaurants
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Cafe Studio
Si Ji Xuan
Things to do
Full-service spa
Gym
Hot tub
Indoor pool
Library
Sauna
Shopping
Steam room
Family friendly
Babysitting (surcharge)
DVD player
In-room refrigerator
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference space
Meeting room
Outdoors
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Bathroom
Deep soaking bathtub
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
DVD player
IPod dock
Pay films
TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 262 per person
Self parking fee: CNY 120 per day
Valet parking fee: CNY 30 per night
Rollaway bed fee: CNY 288.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Free WiFi in public areas has a 3-device limit
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai
Four Seasons Hotel Shanghai Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk
I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice.
I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly.
For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder.
I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed.
There are tons of better options in this city in the same price range.
Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!
IT is a very good property in the area, convenient to go everywhere within walking distance.
Canson
Stayed 4 nights in Dec 2019
8/10 Good
Verified traveller
Business traveller
13 Dec 2019
Liked: Cleanliness, staff & service, amenities
The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods.
At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation.
It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
It’s a very nice stay. Hotel has good quality in terms of the staff service, the manner how they are trained, the caring for the customers, the cleanliness of the rooms etc. Even though the hotel rooms look a little bit old, the bed is comfortable. And the location of the hotel is fabulous. Breakfast is good too.
Excellent attention and service. Room was clean and comfortable. All needs for business and family’s were fulfilled. Food was 1st class and delicious. Certainly will come back
Very nice two night stay. Great location. All’s well except check in is a bit off. The receptionist just check me in, took a dep and copied my passport , handed me my key and pre-ordered train ticket and said I am good to go. I just got off an early morning flight from Seoul having to get up at 5am that morning and is not at my best so I just left and go to my room. Half way through unpacking, I realize that the receptionist missed informing me regarding breakfast that come with the room and wifi. This is not such a big deal cause I will find out soon or later but given this is a Four Season Hotel I naturally set the par higher. First time this ever happen during a check in. I always booked room with breakfast and without fail, I’ll be inform that breakfast comes with the booking and where the breakfast spot is located snd also wifi information. Even at much lesser hotels. Ended up calling the front desk for info. Like I said not a big deal but I expected better from a Four Season. I’ll be checking back for two more evenings on the 19th after my trip to SuZhou. i’ll see if it is a norm or just a one time oversight with the hotel. All other services are as expected from a Four Season.
Excellent service by the manager who helped out by one of my complaints properly. They also had great selection of breakfast. One of the staff, Louis, was very courteous and helpful. I will come back.
Unable to use the executive club for 3 days. I’m done with 4 seasons. I want total compensation for my last 3 days there. I strongly recommended you check for events there before securing executive club benefits.