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Hyatt On The Bund

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt On The Bund

Bar (on property)
Premium bedding, minibar, in-room safe, desk
Indoor pool, lifeguards on site
Exterior
6 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
199 Huang Pu Road, Shanghai, Shanghai, 200080
  • Nanjing Road Shopping District
    15 min walk
  • West Nanjing Road
    3 min drive
  • Yuyuan Garden
    3 min drive
  • Shanghai (PVG-Pudong Intl.)
    33 min drive

Room options

View all photos for Bund Suite Riverview King

View from room

Bund Suite Riverview King

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Pearl Tower)

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

View from room

Diplomat Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bund Suite King

View from room

Bund Suite King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

View from room

Club Twin Room

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Single Beds, View (Pearl Tower)

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, River View (Club Access)

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View (Club Access)

  • 45 sq m
  • Valley view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Grand Hyatt Shanghai
Pool
Hot tub
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is AU$290
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Grand Hyatt Shanghai

About the area

Shanghai

With a stay at Hyatt On The Bund, you'll be centrally located in Shanghai, within a 5-minute drive of The Bund and People's Square. .This luxury hotel is 0.8 mi (1.2 km) from Nanjing Road Shopping District and 2.2 mi (3.5 km) from Oriental Pearl Tower.

What's nearby

  • Nanjing Road Shopping District - 15 min walk - 1.3 km
  • People's Square - 3 min drive - 3.1 km
  • Yu Garden - 4 min drive - 2.9 km
  • Oriental Pearl Tower - 4 min drive - 3.5 km
  • The Bund - 5 min drive - 4.5 km

Getting around

  • Puxi Tram Stop - 10 min walk
  • Shanghai Railway Station - 14 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 33 min drive

Restaurants

  • ‪东之杰 - ‬2 min walk
  • ‪新大陆 Xindalu - ‬1 min walk
  • ‪嘉俊酒楼 - ‬2 min walk
  • ‪Le Gourmand - ‬2 min walk
  • ‪海王大酒店 - ‬2 min walk

About this property

Hyatt On The Bund

Luxury Shanghai hotel in Hongkou District with 6 restaurants
Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and in-room fitness are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 620 air-conditioned rooms featuring refrigerators and minibars. 46-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Aroma, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Shanghai? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and 18 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.
Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, German, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 248 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Aroma
  • Tea Room
  • Xindalu -China Kitchen
  • Vue Restaurant
  • Vue Chinese Dining

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Free weights
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Other gym equipment
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.49 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 248 per person
  • Fee for in-room wired internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bund Hyatt
Hyatt Bund
Hyatt Hotel Bund
Hyatt Hotel Shanghai
Hyatt On The Bund Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Hyatt Bund Hotel Shanghai
Hyatt Bund Hotel
Hyatt Bund Shanghai
Shanghai Hyatt
Hyatt Shanghai
Hyatt Hotel Shanghai
Hyatt Bund
Hyatt On The Bund Hotel
Hyatt On The Bund Shanghai
Hyatt On The Bund Hotel Shanghai

Hyatt On The Bund Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 834 reviews" "
Rating 8 - Good. 250 out of 834 reviews" "
Rating 6 - Okay. 86 out of 834 reviews" "
Rating 4 - Poor. 45 out of 834 reviews" "
Rating 2 - Terrible. 20 out of 834 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

david

Liked: Staff & service
Disliked: Cleanliness
Disappointing
We had to move rooms twice because the rooms were dirty. The first room the carpets/floor hadn't been cleaned, there was crumbs of food all over the floor and on the chair within the room. We informed the front desk, who were actually very good, and were told it would be cleaned by the time we were back from a walk. It hadn't been cleaned some 5 hours later so they move us. The second room was the same but also had hair in the sink and bath where the room hadn't been cleaned. Again, I complained and 45 mins later they moved us. The last room was good but the air-conditioning was not good enough considering the current temperature in Shanghai. I guess they use power saving at night to reduce their costs and so during the night is got warmer and warmer till around 7 when it started to feel cooler again. Overall, the hotel is tired and in need of renovation. I would say it's not worth the money it cost.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The view of the bund from the room was amazing. However, the room definitely need a new coat of paint and update the switches.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service great facilities, views and location
Service was quite poor from the door. My family had 5 large suitcases and some bags but we waited for a while for a bellboy or any staff at the entrance of the hotel. Had to go in and ask the person checking temperature to help and bring a trolley as well. Later, one of the staff came to help luckily but did not expect this from a five star hotel since every other hotel we have been in SH or else where had great luggage service. I told the staff at reception about the luggage situation and was totally ignored. The only saving grace was the view of the bund, the bar and the facilities: swimming pool and hot tub. Staff at the fitness facilities were super friendly.
Stayed 1 night in Aug 2021

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab location
The location of this hotel is fabulous. The Bund lies before you and you have easy access to restaurants and sceinic spots.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was great.
Stayed 1 night in Sep 2021

8/10 Good

Francesco Paolo

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spot but is it too hot?
Hotel with fabulous views, great restaurant with Sunday champagne brunch and excellent club service. My only complaint is that the ac in restaurants and club lounge is poor- a much mentioned complaint so I’m surprised still not rectified.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there is a construction project going on right in front of the hotel. Other than that, everything was great.
Stayed 1 night in Apr 2021

10/10 Excellent

Palanisamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent the new year eve there and enjoyed a decent night, with free parking provided on site.
Stayed 1 night in Dec 2020

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, petty issues, worth the price
The view was beautiful although the shape of the building allows you to view inside other guests rooms and them yours. The bed was comfortable and clean. Bathroom was clean and beautiful. The carpet, chair and other decor were in need of a good cleaning or replace them to update. The room temperature was very warm. We tried to turn the heat down and off, but it was very warm all night. Hotel bar is has an amazing view with many cocktails choices and a short list of food options. The pool and locker rooms were bright, beautiful and spacious, but you must have a swim cap or purchase one for 120rmb.
Stayed 1 night in Dec 2020

8/10 Good

Trillium

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but too hot
Great views from many rooms but our had construction going on below. The Vue bar upstairs is lovely. The room was extremely hot and even after calling there was nothing they could do.
Stayed 1 night in Dec 2020

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did the trick
Good room for the price but not over the top fancy. Amenities on site are great. Location is good also. Breakfast hits. Rooftop lounge is a winner.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Food top - condition needs improvement.
Very good food, breakfast and Happy Hour offerings were delicious, free drinks for Happy Hour if you book club rooms. However, view from the club rooms to the skyline is not the best. Great location. Overall the Hotel needs a deep renovation - mediocre condition of rooms and public areas do not make you feel like 5 stars.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of LJZ, Pearl Tower was nice. Friendly staff. Closer to the subway would have been nice
Stayed 1 night in Jul 2020

10/10 Excellent

Stormer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal view of the Bund from the rooftop bar. Amazing location. Right in the centre of everything! Walking distance to the Bund, major shopping areas and short taxi ride to the beautiful Yu Gardens. The staff was really friendly and helpful. Our room was beautiful! Clean, modern and fabulous views of the Bund!
Stayed 1 night in Jun 2019

10/10 Excellent

J-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Chad, Canada

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately staff could not speak English. I was missing laundry from the room. Breakfast area was a problem as they sat us at someone’s supposed reserved table and caused for commotion. Overpriced for the service
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
다른 곳을 추천드립니다.
뷰는 좋았고 서비스도 너무 좋았지만, 아래가 공사중이어서 29층임에도 밤에 소음때문에 잠들기 어려웠습니다. 그리고 용접 불빛때문에 창문을 열어놓고 잘 수도 없었습니다... 조식도 너무 맛이없어서.. 서비스 빼고는 별로였습니다. 특히 화장실에서 찌린내가 너무 심하게 나서.. 다음엔 다시 안가려구요
Stayed 1 night in Jan 2020

8/10 Good

Annie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has my recommendation!
Good view of the Bund from our room. Spacious & consistence good services from reception, to room services, restaurants, bell boy, etc. Except amenities in room. Tea & coffee were not replenished. And basis items are not provided unless you request. Housekeeping needs improvement, We check out for a night to travel to Hangzhou but requested to stay in the same rooms which the reception kindly agreed. When we check in one night later, the tea & coffee was not replenish and a plastic bag we left behind accidentally in the coffee making cabinet was not cleared. Otherwise our stay was excellent.
Stayed 2 nights in Dec 2019

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Construction work at the front of the property was an issue, they moved me to a higher floor which was good
Stayed 1 night in Dec 2019