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Park Hyatt Shanghai

5.0 star property

Photo gallery for Park Hyatt Shanghai

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers, lifeguards on site
Bar (on property)
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
No 100 Century Avenue Pudong, Shanghai, Shanghai, 200120
  • Shanghai Tower
    ‪3 min walk‬
  • Jin Mao Tower
    ‪4 min walk‬
  • Shanghai World Financial Center
    ‪10 min walk‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪16 min drive‬

Room options

View all photos for King Bed with City View

Minibar, in-room safe, desk, laptop workspace

King Bed with City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with River View Deluxe

2 Twin Beds with River View Deluxe

2 Twin Beds with River View Deluxe

  • 66 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with City View Deluxe

Minibar, in-room safe, desk, laptop workspace

1 King Bed with City View Deluxe

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Suite

Minibar, in-room safe, desk, laptop workspace

Bund View Suite

  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Diplomat Suite | Bathroom

Diplomat Suite

  • 180 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Twin Beds with Bund View Deluxe

2 Twin Beds with Bund View Deluxe

2 Twin Beds with Bund View Deluxe

  • 66 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Bund View Deluxe

Minibar, in-room safe, desk, laptop workspace

1 King Bed with Bund View Deluxe

  • 66 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with River View

Minibar, in-room safe, desk, laptop workspace

1 King Bed with River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Pearl Tower View

Minibar, in-room safe, desk, laptop workspace

1 King Bed with Pearl Tower View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Minibar, in-room safe, desk, laptop workspace

Park Suite

  • 130 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Bund View

1 King Bed with Bund View

1 King Bed with Bund View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Grand Hyatt Shanghai

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is AU$278
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Grand Hyatt Shanghai

About the area

Shanghai

Park Hyatt Shanghai is centrally located in Shanghai, a 3-minute walk from Shanghai Tower and 10 minutes by foot from Shanghai World Financial Center. .This luxury hotel is 0.7 mi (1.2 km) from Pudong Riverside Promenade and Park and 1.2 mi (1.9 km) from The Bund.

What's nearby

  • Shanghai Tower - 3 min walk
  • The Bund - 19 min walk
  • People's Square - 4 min drive
  • Yu Garden - 5 min drive
  • Nanjing Road Shopping District - 5 min drive

Getting around

  • Dongchang Road Station - 4 min walk
  • Shanghai South Railway Station - 14 min drive
  • Hongqiao International Airport (SHA) - 16 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪Eileen - ‬1 min walk
  • ‪丽豪港式茶餐厅 - ‬1 min walk
  • ‪Living Room - ‬1 min walk
  • ‪星巴克 - ‬1 min walk

About this property

Park Hyatt Shanghai

Luxury hotel connected to a shopping center in Downtown Shanghai with 3 restaurants
Park Hyatt Shanghai offers 173 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 49-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 173 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at 100CA Steakhouse, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Shanghai? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
100CA Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Dining Room - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
100CA Cantonese - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.
Living Room - This café serves light fare only. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 120 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 318 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 100CA Steakhouse
  • Dining Room
  • 100CA Cantonese
  • Living Room

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna

Family friendly

  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (3498 square feet)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 318 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip, maximum occupancy 6)
  • Self parking fee: CNY 120 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Shanghai
Park Hyatt Shanghai Hotel
Shanghai Park Hyatt
Hyatt Shanghai
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Park Hyatt Shanghai Hotel
Park Hyatt Shanghai Shanghai
Park Hyatt Shanghai Hotel Shanghai

Park Hyatt Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 252 reviews
Rating 8 - Good. 71 out of 252 reviews
Rating 6 - Okay. 14 out of 252 reviews
Rating 4 - Poor. 4 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chun Kwok Alan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view. A bit too expensive but in general good. 16 years certain area needs upgraded
Stayed 5 nights in Nov 2024

10/10 Excellent

Shona E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Apr 2024

10/10 Excellent

Luis

Business traveller
Stayed 1 night in Jun 2024

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of shanghai magnificent skyline.
Stayed 5 nights in May 2024

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel ..
This is the first time in this hotel and the experience was GREAT .. normally book in Jinmao building .. but staff .. make me feel like a king.. thank Anna and all the team .. you did a great job .. see you next time
Stayed 4 nights in Apr 2024

8/10 Good

Moon Fun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is terrific
Stayed 3 nights in Mar 2024

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
very austere and low key interior. quiet and nonchalant. expensive in hotel lounge and bars
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the World
Exceptional hotel at the vey top of one of the world’s most iconic buildings. Everything about this place was exceptional and of the highest standard including the staff. If you want absolute luxury, you wont be disappointed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
During a one-night stay at this hotel while in transit from Japan, we were treated to breathtaking nighttime views, with our room overlooking the Shanghai Pearl Tower, adding an extra layer of specialness to our stay. The overall experience was enjoyable, with smooth check-in and check-out processes, and exceptional service from the breakfast staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest hotel I have ever stayed. Very nice bund view.
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Did not meet my Park Hyatt expectations
I was a bit underwhelmed when I entered my room. I had booked King with river view. The interior finishes definitely need some upgrades, the bath tub had visible rust, as well as other bathroom finishings. The furniture also needs some updating. But the selling point of the Park Hyatt is the view, that did not disappoint. Amazing view to wake up to.
Stayed 2 nights in Nov 2021

10/10 Excellent

Marek

Liked: Property conditions & facilities
Exactly what you would expect from a 5-star hotel
Great location with amazing views, professional service and room of a very satisfying standard. I only wish the bed was a bit softer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My definition of luxury, this hotel strikes the perfect balance of elegance and simplicity. Rooms are tastefully decorated with all the amenities your'd come to expect from a 5 star hotel including automatic black out curtains and one touch lighting control. The views from this hotel is one of the best in town. Only downside is that it's a bit of a maze for first time visitors.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. I think it is in the top ten of anything I've visited. The service was excellent, the room and view incredible and the pool was outstanding.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the clouds
I loved living amongst the clouds. The room is fabulous, windows very clean and what a view. The bed was comfy, the bathroom delicious! The absolute best was the gorgeous pool on floor 85. Wow! The best views in Shanghai!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff speak little English and the service is poor
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building is increible and the rooms are just as nice
Stayed 3 nights in Jul 2019

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We came here after we stayed at Four Seasons Pudong a month before. I liked the hospitality shown at Four Seasons Pudong so I thought Park Hyatt will offer the same services. Check in was quick and easy but I have a few opinions about the actual rooms. Things seem to be dated and it seemed that Park Hyatt wanted to achieve a minimalist design but details had shown me that people have not been taking care of the amenities. Design language is all over the place and elements didn’t fit in with each other. Also the staff did not seem to be as attentive as other hotels’ staff members. Overall, I would say the view is fantastic, amenities are as you expect but I think the staff need to be more caring.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with
The hotel is located on the 79th to the 93rd floors of the world financial center and is currently the second highest hotel in the world. We stayed in a 1 King Bed (Bund View) room and the views were memerising. Our room wasn't ready when we tried to check so the concierge gave us a complimentary breakfast for the duration of our stay which was really nice of them for no fault of theirs. The staff were welcoming and we were always greeted with a smile and a hello. The room was very high tech and really interesting, particularly the toilet. Would recommend to anyone.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019