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Swissotel Grand Shanghai

5.0 star property

Photo gallery for Swissotel Grand Shanghai

Reception
Presidential Suite
Exterior
Front of property - evening/night
Pinnacle Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Free WiFi
  • Room service

Explore the area

Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • Jing'an Temple
    ‪7 min walk‬
  • Former French Concession
    ‪10 min walk‬
  • People's Square
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪33 min drive‬

Room options

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room Twin

Down duvets, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room King

Executive Room King

Executive Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Suite

Pinnacle Suite

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

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Lounge

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  • Pool
  • Hot tub
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  • Air conditioning
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The price is AU$297
for 1 room
includes taxes & fees
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About the area

Shanghai

Located in Shanghai (Jing'an), Swissotel Grand Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. .This luxury hotel is 2.3 mi (3.8 km) from Nanjing Road Shopping District and 2.4 mi (3.9 km) from Shanghai Museum.

What's nearby

  • Jing'an Temple - 7 min walk - 0.6 km
  • Former French Concession - 10 min walk - 0.9 km
  • People's Square - 3 min drive - 3.3 km
  • Nanjing Road Shopping District - 4 min drive - 3.8 km
  • Xintiandi Style Shoppping Centre - 4 min drive - 4.0 km

Getting around

  • Jing'an Temple Station - 5 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 33 min drive

Restaurants

  • ‪Manner Coffee - ‬3 min walk
  • ‪Punk Juice - ‬2 min walk
  • ‪Beergrdn - ‬1 min walk
  • ‪Denotel - ‬1 min walk
  • ‪沃歌斯 - ‬2 min walk

About this property

Swissotel Grand Shanghai

Luxury hotel with a 24-hour fitness center and a sauna
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 467 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access is available. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 瑞绯阁, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
瑞绯阁 - This buffet restaurant serves breakfast, lunch, and dinner.
馥澜吧 - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CNY 120 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhen Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service for a 10-night stay

Had a 10 night stay in Swissotel Grand Shanghai and enjoyed the great service throughout. All their service staff were very warm and friendly. The hotel itself is a little dated, given its an old building, but relatively well maintained. Our original room window wasn't able to close properly after we ventilated the room, the staff quickly accepted our request for a room change and even upgraded us to a slightly better room at no charge, and gave us free breakfast to go with for our remaining stay (separate note, the breakfast quality isn't good for a 5-star hotel I must say). A few tiny gestures illustrated their attention to details, e.g. giving us extra bottles of water, tissue, as we both were having a bad bout of running nose and cough. We also did a fair bit of online shopping and they've also assisted us kindly in the deliveries to the room without fail. Will definitely consider to return here to stay whenever I return to Shanghai in future.
Stayed 10 nights in Jan 2025

2/10 Terrible

Yu

Stayed 1 night in Jan 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice place for shopping. Very convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa are excellent. The staff is great. It’s very clean and comfortable at a good price. The breakfast was great too.
Stayed 3 nights in Dec 2024

8/10 Good

Tian Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillow is soft and uncomfortable, didn't have good sleep during the stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for everything!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as they worked hard to accommodate my needs.
Stayed 3 nights in Nov 2024

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are very helpful and professional, especially the manager郑宝。he went all way out to help get medication for my friend who was unwell at the middle of the night. Will definitely recommend
Stayed 1 night in Dec 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Good location ,nearby lots of eatery , very close to Jingan Temple and subway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

8/10 Good

Francisco, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel staff. Great hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Cuevas manosalvas

Stayed 7 nights in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!
Stayed 8 nights in Nov 2024

10/10 Excellent

Roy, Hicksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient place, subway 2, 7, 14 are right down there, so many nice restaurants are around, no need to eat at hotel‘s restaurants which are expensive and not really tasty.
Stayed 4 nights in Oct 2024

10/10 Excellent

PING

Stayed 2 nights in Sep 2024

10/10 Excellent

Akihiko

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Subway is right there.
Stayed 4 nights in Oct 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, was looked after with an early check in, lots of high end shopping very close
Stayed 6 nights in Sep 2024

10/10 Excellent

Roy, Hicksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, subway is just down there within 3 minutes walking distance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nian

Stayed 2 nights in Sep 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2024