With a stay at KITAKOBUSHI SHIRETOKO Hotel & Resort in Shari, you'll be by the ocean, just a 1-minute walk from Utoro Onsen and 7 minutes by foot from Oronko Rock. .This spa hotel is 1.1 mi (1.8 km) from Shiretoko National Park and 3 mi (4.8 km) from Frepe Waterfall.
What's nearby
Utoro Onsen - 1 min walk
Shiretoko National Park - 2 min drive
Shiretoko National Park Nature Center - 5 min drive
Shiretoko Peninsula - 10 min drive
Shiretoko Goko - 14 min drive
Getting around
Memanbetsu Airport (MMB) - 80 min drive
Restaurants
知床テラス ダイニング 波音 - 4 min walk
マルスコイ - 15 min walk
Cafe & Bar 334 - 1 min walk
Cafe Bar Music GVO - 13 min walk
知床海岸食堂 - 17 min walk
About this property
KITAKOBUSHI SHIRETOKO Hotel & Resort
Hotel in Shari with a full-service spa and a sauna
KITAKOBUSHI SHIRETOKO Hotel & Resort offers 149 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and electric kettles.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Enjoy a satisfying meal at the LIFE TABLE serving guests of KITAKOBUSHI SHIRETOKO Hotel & Resort. Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
The LIFE TABLE - Overlooking the ocean, this buffet restaurant specializes in local cuisine and serves breakfast and dinner.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 restaurant
1 bar
Restaurants on site
The LIFE TABLE
Things to do
Full-service spa
Hot springs
Playground
Sauna
Shopping
Family friendly
Laundry facilities
Playground
Fridge
Conveniences
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
Front desk (limited hours)
Laundry facilities
Luggage storage
Business services
A meeting room
Outdoors
Terrace
Spa
Facials
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Sauna
Separate men/women areas in public bath
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Heating
Bathroom
Bidet
Free toiletries
Hairdryer
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Fridge
More
In-room massage
Safe
Slippers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's restaurant hours may vary seasonally. Guests booked in Half Board rate plans may be seated in the restaurant for dinner at assigned times due to private events or group bookings.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Shiretoko Grand Hotel Kitakobushi Shari-Gun, Japan - Hokkaido
KITAKOBUSHI SHIRETOKO Hotel Resort Shari
KITAKOBUSHI SHIRETOKO Hotel Resort
KITAKOBUSHI SHIRETOKO Shari
KITAKOBUSHI SHIRETOKO
Shiretoko Grand Hotel Kitakobushi
Kitakobushi Shiretoko & Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel
KITAKOBUSHI SHIRETOKO Hotel & Resort Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 138 out of 213 reviews" "
10 - Excellent
138
Rating 8 - Good. 36 out of 213 reviews" "
8 - Good
36
Rating 6 - Okay. 19 out of 213 reviews" "
6 - Okay
19
Rating 4 - Poor. 16 out of 213 reviews" "
4 - Poor
16
Rating 2 - Terrible. 4 out of 213 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
24 July 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So so
Restaurant was too busy, long lines even with reserved time
Hot tub was not hot enough. I ended up taking hot shower to warm up. What is the point to pay extra for not having private Onsen tub.
Lounge space was great to relax and read magazine
Great having laundry facility it was very useful!
Staff are friendly and helpful. The hotel facilities are great especially the lounges are very spacious. There are plenty of spaces in the hotel for relaxation. There are even snacks, desserts and drinks, both cold and hot including alcohol provided in the lounge for guests’ consumption. And each guest is entitled to a scoop of ice-cream per day.
This property is stunning! The foot bath bar is lovely and the nightly snacks and drinks are a nice touch. Lovely onsen and great location overlooking the water. Can highly recommend this hotel. The restaurant is VERY expensive for dinner FYI. Breakfast is great and you do get a scoop of premium ice cream per day at the onsite chocolatier.
Seaview rooms offer panoramic ocean view including two of the great attractions (ie rock and cape). Surprisingly front desk rejected our requests for Sapporo bus and tour reservations or even checking the status of tour ship departures. They just focus on delivering good services within the hotel.
We have booked a room for 3 people and there were amenities set up for 2 people only in the room, it was some effort to communicate with the front desk to get things sorted. Other than that, it was nice experience, the onsen was good and the buffet offered great variety and quality food.
Always a great visit due to the rooms and cuisine.
This time though the hotel had hired some rather junior staff into the reception and as concierges who simply neglected helping with luggage and tried even to ignore requests made for it so the staff could use some basic trainings. The difference in service levels met here vs. elsewhere on my travel was just embarrassing for a rather luxurious establishment.
The staff & cuisine in the restaurant were top notch though and the rooms just splendid.
Verified traveller
Stayed 1 night in Jan 2020
4/10 Poor
Verified traveller
Travelled with partner
18 Oct 2019
Liked: Staff & service, amenities
We enjoyed the facilities, restaurant and environment of this resort. It's located in a good location in Shari. However, it was such an disappointment when we found our room was an old Japanese style instead of the modern Western style shown on the property's website and the booking agent Expedia's. The description and pictures from the Expedia's booking page are somehow misleading. I'd rather choose another booking agent if I knew this mismatch.
The location and the facilities of the hotel were fine. My main problem with the hotel service was the dinner option. I stayed there for two nights, and the only restaurant that was open was the Japanese restaurant, Hoan, and they served a buffet only. The Grill restaurant was closed on both nights. The café was closed on the second night. Most of the nearby restaurants were closed after 5pm. Apparently, the hotel is understaffed. The hotel staff also speak very limited English.
Excellent location, right by the harbour, (whilst other hotels are mostly set back up the hill). Our rooms had balconies with private onsens overlooking the harbour - wonderfully relaxing! The buffet restaurant was huge but had lots of choice. Staff were very helpful. There are convenience stores and a post office right outside the main entrance which is great if you are travelling around, as we were. Easy hotel for western tourists but still plenty of Japanese character.
There is not much in Utoro Onsen town and this hotel was at least handy to buses etc. One problem is that there are not many eating choices outside the hotel and it was very expensive to dine in. The buffet dinner was not good value and the food was ordinary and many times not hot when it should have been.