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Grand Rotana Resort & Spa

5.0 star property

Photo gallery for Grand Rotana Resort & Spa

3 outdoor pools, open 8:00 AM to 5:00 PM, free pool cabanas
Private beach, beach cabanas, sun-loungers, beach umbrellas
3 outdoor pools, open 8:00 AM to 5:00 PM, free pool cabanas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • On private beach
  • Parking included
  • Spa

Explore the area

Map
Shark's Bay, Sharm El Sheikh, South Sinai Governorate, 46619
  • Shark's Bay
    ‪5 min walk‬
  • Sharm El Sheikh Golf Resort
    ‪5 min drive‬
  • Shark's Bay Beach
    ‪14 min drive‬
  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sea Front)

Suite, 1 Bedroom (Sea Front)

Suite, 1 Bedroom (Sea Front)

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Sea View (Pool View)

Panoramic Room, 1 King Bed, Sea View (Pool View)

Panoramic Room, 1 King Bed, Sea View (Pool View)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Single Beds, Sea View (Pool View)

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Panoramic Room, 2 Single Beds, Sea View (Pool View)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Single Beds, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Business Lounge Access (Sea Front)

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Single Beds, Business Lounge Access (Sea Front)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Business Lounge Access (Sea Front)

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Business Lounge Access (Sea Front)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Single Beds, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (Sea Front)

Room, 2 Single Beds (Sea Front)

Room, 2 Single Beds (Sea Front)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Sea Front)

Room, 1 King Bed (Sea Front)

Room, 1 King Bed (Sea Front)

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Sharm El Sheikh

When you stay at Grand Rotana Resort & Spa in Sharm El Sheikh, you'll be on the waterfront, within a 15-minute drive of Shark's Bay and SOHO Square. .This beach hotel is 5.9 mi (9.5 km) from Naama Bay and 4.2 mi (6.8 km) from Domina Coral Bay Congress Centre.

What's nearby

  • Shark's Bay - 5 min walk
  • Sharm El Sheikh Golf Resort - 5 min drive
  • SOHO Square - 11 min drive
  • Domina Coral Bay Congress Centre - 12 min drive
  • Shark's Bay Beach - 14 min drive

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 13 min drive

Restaurants

  • ‪Бичес Жрака - ‬9 min drive
  • ‪Бухай бар - ‬12 min drive
  • ‪Басик С Барчиком - ‬10 min walk
  • ‪4009 - ‬19 min walk
  • ‪Кафе " У Рамзесика - ‬10 min walk

About this property

Grand Rotana Resort & Spa

Luxury hotel on the beach, with 3 outdoor pools
Grand Rotana Resort & Spa offers 526 accommodations, which are accessible via exterior corridors and feature minibars and safes. Tempur-Pedic beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, a health club, and in-room fitness are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 526 guestrooms featuring minibars. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Ramses, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Sharm El Sheikh? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ramses - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Mezzaluna - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Palms Bar & Grill - This beach café specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Silk Road - This poolside fine-dining restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
SkyBar - This bar serves dinner only. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Belarusian, English, German, Italian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 15 per person
  • 4 restaurants
  • 2 beach bars, 6 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Ramses
  • Mezzaluna
  • The Palms Bar & Grill
  • Silk Road
  • SkyBar

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Bike parking
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Lifeguards on-site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1615 square feet)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Hospital bed available
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 50
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free weights
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Stationary bike
  • Treadmill
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 18 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Grand Rotana
Grand Rotana Resort
Grand Rotana Resort Sharm el Sheikh
Grand Rotana Sharm el Sheikh
Rotana Grand
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort Spa

Grand Rotana Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 149 reviews
Rating 8 - Good. 48 out of 149 reviews
Rating 6 - Okay. 11 out of 149 reviews
Rating 4 - Poor. 9 out of 149 reviews
Rating 2 - Terrible. 7 out of 149 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

RAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Stayed 2 nights in Mar 2024

10/10 Excellent

Rami

Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE STAY
-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
My first and last time such hotel !
I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
Stayed 2 nights in Jul 2020

10/10 Excellent

elmetwalli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
amazing
Stayed 2 nights in Feb 2020

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but...
Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Stayed 2 nights in Feb 2020

10/10 Excellent

Sendil Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort for family time
Best place to be with family
Stayed 14 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Rotana World Radiocommunications Conference
Weather was excellent; hotel location was good; very friendly staff. Reservations don’t communicate with reception - had two issues.
Stayed 27 nights in Oct 2019

8/10 Good

Nahed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in EGYPT
Staff hospitality and service was great, friendly and above expectations. Would love to be back and recommend to other.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Asham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation at sharm
This is my fifth time to stay with my family at Grand Rotana sharm. Everything was more than perfect. Defiantly we will come back again. Most recommended to all.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect vacation
I would like to thank all staff for the kind hospitality, it is the best resort in sharm, this is my fifth stay at Grand Rotna Sharm and most recommended to all
Stayed 7 nights in Jul 2018

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family or couples get away.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, beautiful views, and world class snorkeling steps away from the hotel!
Stayed 3 nights in May 2018

2/10 Terrible

Metchy, Alexandria

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Full of prostitutes
Horrible hotel, staff are unfriendly and impolite. Room was not clean, and many prostitutes are with guests and when we complained to the managers they said they can't interfer. Shame on you.
Stayed 2 nights in May 2018

8/10 Good

mohammad

Liked: Property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor check in
The resort itself is absolutely lovely. I had the most relaxing time. The man named Mohammed who manages the ramses is awesome. Very friendly. Food was not too my liking at ramses but some may find it great. The good thing is there are options. Issue I have is with the reception and check in. I booked through hotels.com and booked full board. On arrival I was told it was breakfast only. The people at reception were not very helpful despite me showing them the confirmation. I was told that they would try to sort out the issue but nothing was done in the 3 nights I was there.
Stayed 3 nights in Dec 2017

6/10 Okay

Stella

Disliked: Cleanliness
Disappointing stay
I wouldn't return! Was on an AI basis for Christmas and new year but everything was extra extra extra.. Ramses restaurant is pure chaos always dirty tables not being cleaned which left an impression of bad management, the snack bar was a joke just a hot cupboard with maybe a slice of pizza or a falafel no menu to order a sandwich or anything.. this hotel is not 5 stars. Sky lounge was nice in an evening and the staff were lovely but very disappointed that there was no entertainment for guests on NY eve everybody was thinking what's happening so one of the staff found some music through you tube and put it on the sound system so at least we had something,they wanted 120 dollars per person to go into the Cleopatra lounge for some entertainment not everybody wanted that. I emailed the general manager about my concerns but he couldn't even reply to me just a phone call to my husband to say this was company policy.. I left this hotel thinking never again..
Stayed 14 nights in Dec 2017