Booked a luxury room which was far from luxurious. The bed was two singles pushed together, balcony paintwork was rusty and flaking, shower leaked and flooded floor, body wash bottles obviously already used as half empty, staina on ceiling, stains on lampshades, lack of sanitary bags, bath robes the size to fit a medium child, only 1 tea bag, no long mirror for dressing, hot water took a long time to come through to shower. Brought some of this to attention of reception who said they woukd address it whilst we were out for the evening, it was not! Room was large but no more luxurious than a TravelLodge. Hotel room decor generally dated and poorly maintained. Not sure you'd actually want to put your hands on the reception desk. An a plys point, breakfast was hot and tasty.