Ibis Budget by far the worst hotel I’ve been to from Sheffield and I’ve seen some rough places if I could give you 0 stars I would, the beds are like concrete, rooms are like prison cells, walls are as fin as paper, there’s only 2 plugs (not near beds or mirrors)
We paid £417 for 3 nights nothing budget about it there was no free condiments coffee/ tea/ sugar or kettle, the staff was rude anytime we asked about stuff such as the kettle & coffee, we also asked for an extra pillow as you only get 1 set of bedding no spares in the room the foreign male behind the counter was cocky about this and said “they dont have 500 spares” with having no where else to go we had to stay the 2nd night and on the morning we decided to leave cutting our trip short we asked for a part refund for the 3rd night we wasn’t staying and he refused as they needed to know the day before at 12pm (makes no sense) we’ve had a case open with Expedia they are unable to get hold of the hotel the past 2 weeks for the refund claim this isn’t very professional of ibis.
Don’t let the reception foul you it looks good when you first walk in but the the hotel itself is horrible, Don’t waste your money coming here and go to the premier inn across the road I wish we did.
As a pregnant women I don’t think we was fairly treated & the whole situation had me break down to my partner stressed out to the point of leaving I’m sure anyone can understand why, shortly after leaving I’ve since found out this hotel is where a