Hampton Inn & Suites Shelby

2.5 star property

Photo gallery for Hampton Inn & Suites Shelby

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Reception
Reception
Studio, 1 King Bed, Non Smoking, Kitchenette
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
2001-B East Dixon Boulevard, Shelby, NC, 28152
  • Don Gibson Theater
    ‪7 min drive‬
  • Atrium Health Cleveland
    ‪8 min drive‬
  • Catawba Two Kings Casino
    ‪14 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪40 min drive‬

Room options

Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Shelby

Located in Shelby, Hampton Inn & Suites Shelby is a 5-minute drive from Moss Lake and 7 minutes from Don Gibson Theater. .This hotel is 4.3 mi (7 km) from Cleveland County Arts Council and 4.4 mi (7 km) from Olde Tyme Courtsquare Opry.

What's nearby

  • Moss Lake - 5 min drive - 3.2 km
  • Don Gibson Theater - 7 min drive - 6.7 km
  • Atrium Health Cleveland - 8 min drive - 8.3 km
  • Shelby City Park - 9 min drive - 9.1 km
  • Catawba Two Kings Casino - 14 min drive - 15.7 km

Getting around

  • Gastonia Station - 25 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Subway - ‬5 min drive

About this property

Hampton Inn & Suites Shelby

Hotel in Shelby with free breakfast and a fitness center
Hampton Inn & Suites Shelby offers 86 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 86 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Golf
  • Gym
  • Pool

Family friendly

  • Free cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hampton Inn & Suites Shelby Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 371 reviews
Rating 8 - Good. 78 out of 371 reviews
Rating 6 - Okay. 22 out of 371 reviews
Rating 4 - Poor. 18 out of 371 reviews
Rating 2 - Terrible. 10 out of 371 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

peter

Stayed 10 nights in Nov 2024

10/10 Excellent

Alane

Stayed 1 night in Dec 2024

2/10 Terrible

Kathy

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
We normally love a Hampton Inn, but we showed up tired and exhausted at 8:30pm. There was no one at the check in counter! They were away on a break! We waited 10-12 minutes, until the associate showed up. She apologized, and then explained that she was on her mandated employee break. I asked where was another associate to cover the front desk while she was on a break? There was NOBODY but her... She is a wonderful employee, and does not deserve to be treated like this. Come on Hampton, hire another employee!
Stayed 1 night in Dec 2024

6/10 Okay

Helen

Travelled with family
Liked: Amenities
We arrived and checked in. Keep in mind that I reserved 2 rooms together so that we could be side by sid with my brother and his wife. We were given rooms 211 and 213 but when we got to the rooms my key would not work on 213. I went down and the clerk fixed the issue. I went back up and opened the door. My husband walked into the room and suddenly turned around and came back to the door telling me that there were clothes in the room as if someone were staying in that room. I again went back down and told the clerk what we found. She said that she was sure that the room was vacant. I said no ma'am it is not. She went and spoke to her manager and came back saying that there must have been a glitch in their system and she would have to assign us another room. She did but it was on another floor. I explained that I had made the reservation for the 2 rooms together and why but she said that there were no more rooms available on the 2nd floor and we would have to be on the 3rd floor. Our stay other than is was fine but what could have happened is what is scary. What if the person had been in the room 213 when we opened the door and thought someone was breaking into their room? We could have been shot! Is there not a check list for the front desk to know what rooms have been vacated? This was very disturbing to me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was clean and comfortable. Enjoyed the hot breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This hotel was a nice hotel to stay at, I just didn't have a good experience with the service. After my first night, I noticed ants in the bathroom and reported it to the front desk; the front desk lady assured me my room was going to be cleaned and house keeping would spray for ants. Needless to say it took a whole 24 hours for housekeeping to take care of the ant problem in the bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, property conditions & facilities
Nice breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Magee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Valencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was agreat stay. Cleaniness is a must for me and it was cleanand comfortable. Excellent and friendly service from employees. Breakfast was good overall. Just need to teach the young man on one of the mornings how to cook eggs. Bless his heart he was trying though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, staff was friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and the staff was Accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
New property, nice room and amenities.
Stayed 2 nights in Oct 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of choices. Lots of dining options nearby. Room a bit small. Comfortable bed and good shower. Air conditioning not the best-either too cold or too warm and definitely too loud. Overall they were a great port in the storm.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurricane Helene
Everyone at the hotel was wonderful. The staff was amazing during very difficult weather due the hurrican
Stayed 1 night in Sep 2024

10/10 Excellent

santita L

Stayed 1 night in Sep 2024

10/10 Excellent

Chastity

Travelled with family
They were very courteous to all
Stayed 2 nights in Sep 2024

8/10 Good

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable , carpet in hallway needs to be cleaned. Staff was good however you at breakfast area blew on waffle maker in an attempt to clean it, which totally deterred me from even thinking about using the waffle maker
Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Aug 2024

10/10 Excellent

Linda J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Rating would have been excellent except for a yelping dog late one evening and some patrons laughing loudly another evening for about 45 minutes from 1:00 to 2:00 am. Facilities were clean, smelled fresh. Breakfast would be better if they substituted some of the pork bacon for turkey bacon or sausage as most places do now.
Stayed 3 nights in Aug 2024