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Hilton Shenzhen Futian

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Shenzhen Futian

Outdoor pool, pool loungers
Terrace/patio
Lobby lounge
Porch
1 bedroom, down duvets, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000
  • Shenzhen City Hall
    6 min walk
  • 唐宫海鲜舫
    5 min walk
  • Gangxia North Station
    10 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    31 min drive

Room options

View all photos for King Guest Room

1 bedroom, down duvets, minibar, in-room safe

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Room

1 bedroom, down duvets, minibar, in-room safe

King Premier Room

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

42-inch LCD TV with digital channels, TV, pay films

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Room

King Executive Room

King Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down duvets, minibar, in-room safe

Twin Accessible Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area

King One-Bedroom Suite

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 250 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down duvets, minibar, in-room safe

Twin Executive Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite

King Premier One-Bedroom Suite

  • 103 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area

King Deluxe One-Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Shenzhen Futian, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (615)
The price is AU$193
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Crowne Plaza Shenzhen Futian, an IHG Hotel

About the area

Shenzhen

A stay at Hilton Shenzhen Futian places you in the heart of Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Huanggang Border Crossing. .This luxury hotel is 7.3 mi (11.7 km) from Happy Valley and 7.5 mi (12.1 km) from Window of the World.

What's nearby

  • Shenzhen City Hall - 6 min walk
  • Huaqiangbei - 16 min walk
  • Shenzhen Convention and Exhibition Center - 3 min drive
  • Huanggang Border Crossing - 3 min drive
  • Coco Park Shopping Center - 3 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Gangxia North Station - 10 min walk
  • Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

  • ‪21Gram Coffee - ‬8 min walk
  • ‪巴蜀聚味道 - ‬9 min walk
  • ‪湘郴人家 - ‬8 min walk
  • ‪深圳金逸电影城有限公司 - ‬5 min walk
  • ‪太平洋咖啡 - ‬8 min walk

About this property

Hilton Shenzhen Futian

Luxury hotel with 2 restaurants connected to the convention center in Shenzhen
Hilton Shenzhen Futian offers 320 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, hair dryers, and toothbrushes and toothpaste.

This Shenzhen hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 320 guestrooms featuring refrigerators and LCD televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at MIS.U, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 25833 square feet (2400 square meters) of space consisting of conference space and 17 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 182 for adults and CNY 182 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • MIS.U
  • LAN TING
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (25833 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to January 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 385.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 for adults and CNY 182 for children
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for in-room wired internet: CNY 40 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Hilton Shenzhen Futian Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 195 out of 483 reviews" "
Rating 8 - Good. 176 out of 483 reviews" "
Rating 6 - Okay. 63 out of 483 reviews" "
Rating 4 - Poor. 26 out of 483 reviews" "
Rating 2 - Terrible. 23 out of 483 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mak Sheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenniffer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Stayed 2 nights in Sep 2024

6/10 Okay

Pei Ting

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Stayed 6 nights in Jul 2024

10/10 Excellent

Duo, Alpharetta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have more changes throughout stay.
Stayed 9 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jun 2024

10/10 Excellent

Malek

Stayed 1 night in May 2024

10/10 Excellent

Qingxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Good brake fast always 20/7 To eate
Stayed 4 nights in Apr 2024

10/10 Excellent

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

lei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent location
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Zihui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with the service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Amy, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Neng Yun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice. The cleaning was also very sloopy for a five star.
Stayed 1 night in Aug 2023

10/10 Excellent

KIN MING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is near shopping centre, and room is very clean
Stayed 1 night in Aug 2023

8/10 Good

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but some facilities problems
Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made. The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging. There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display. The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Stayed 1 night in Aug 2022

8/10 Good

Kwong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Convenient location, close to MTR
Stayed 2 nights in Dec 2019

8/10 Good

Jeffrey

Stayed 1 night in Dec 2019

10/10 Excellent

Kwok Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019