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Renaissance Shenzhen Luohu Hotel

5.0 star property

Photo gallery for Renaissance Shenzhen Luohu Hotel

Reception
Exterior
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
2002 Jiabin Road, Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪9 min walk‬
  • The MixC Shopping Mall
    ‪19 min walk‬
  • Luohu Commercial City
    ‪3 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View (Club Lounge access)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, City View (Club Lounge access)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Club Lounge access)

Presidential Suite, 1 King Bed (Club Lounge access) | Living room

Presidential Suite, 1 King Bed (Club Lounge access)

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Club Lounge access)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed (Club Lounge access)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1001)
The price is AU$166
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Shangri-La Shenzhen

About the area

Shenzhen

In the heart of Shenzhen, Renaissance Shenzhen Luohu Hotel is within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This luxury hotel is 1.9 mi (3 km) from Luohu Port and 4.8 mi (7.6 km) from Shenzhen Convention and Exhibition Center.

What's nearby

  • Dongmen Pedestrian Street - 9 min walk
  • Huaqiangbei - 3 min drive
  • Luohu Port - 3 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive
  • Huanggang Border Crossing - 8 min drive

Getting around

  • Shenzhen Station - 3 min drive
  • Xiangxicun Station - 4 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪花都会 - ‬4 min walk
  • ‪麦咖啡 - ‬6 min walk
  • ‪梵思咖啡 - ‬2 min walk
  • ‪东佳招待所 - ‬1 min walk
  • ‪广盾事务信息有限公司 - ‬1 min walk

About this property

Renaissance Shenzhen Luohu Hotel

Luxury hotel connected to a shopping center in Luohu with free parking
Renaissance Shenzhen Luohu Hotel offers 397 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 397 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
R Bar - Onsite lobby lounge.
Food Studio - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Sky Paradise - Onsite buffet restaurant. Open daily.
Togetsukyo Restaurant - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 129 for adults and CNY 98 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • R Bar
  • Food Studio
  • The Sky Paradise
  • Togetsukyo Restaurant

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (6458 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height view port in door
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 129 for adults and CNY 98 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Panglin Hotel
Panglin Hotel Shenzhen
Panglin Shenzhen
The Panglin
The Panglin Hotel
Renaissance Shenzhen Luohu
Renaissance Shenzhen Luohu Hotel Hotel
Renaissance Shenzhen Luohu Hotel Shenzhen
Renaissance Shenzhen Luohu Hotel Hotel Shenzhen

Renaissance Shenzhen Luohu Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 154 out of 490 reviews
Rating 8 - Good. 224 out of 490 reviews
Rating 6 - Okay. 66 out of 490 reviews
Rating 4 - Poor. 26 out of 490 reviews
Rating 2 - Terrible. 20 out of 490 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

katsuki

Stayed 2 nights in Nov 2024

8/10 Good

JATIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was moving like it was loose rest all was fine
Stayed 1 night in Oct 2024

4/10 Poor

Siu Cheung

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JATIN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The washroom toilet was moving and had done a write up on this but no response
Stayed 3 nights in Oct 2024

10/10 Excellent

Sai Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good except the pillow
Stayed 2 nights in Oct 2024

8/10 Good

Brandi

Travelled with partner
Liked: Staff & service, amenities
The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.
Stayed 4 nights in Sep 2024

8/10 Good

CHIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Fung Ting

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.
Stayed 1 night in Aug 2024

10/10 Excellent

KWAN SHING OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KA WAI ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yeok Chuan

Stayed 2 nights in Jul 2024

10/10 Excellent

Wai Kan Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務櫃檯服務員態度親切，願意聆聽客人的需要。
Stayed 1 night in Jul 2024

10/10 Excellent

Junyang

Stayed 1 night in Jul 2024

8/10 Good

CHING LAI LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hin Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

KWONHYUNG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wing Fong Pion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wan-Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffs! I have concierge arrange my ride every morning so I do not need to wait for the taxi on the street.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessie

Stayed 1 night in Apr 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

KA WAI ANNIE

Stayed 1 night in Mar 2024

10/10 Excellent

lai king

Stayed 1 night in Mar 2024

10/10 Excellent

TOMOSHIGE

Stayed 3 nights in Mar 2024

8/10 Good

Shing Kee

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024