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Shangri-La Nanshan, Shenzhen

4.5 star property

Photo gallery for Shangri-La Nanshan, Shenzhen

Lobby
Lobby
Indoor pool, open 6:30 AM to 10:30 PM, lifeguards on site
Exterior
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Block J, Phase 5, Shenwan Huiyun Center, Baishi 3rd Road, Nanshan District, Shenzhen, Guangdong, 518000
  • Window of the World
    ‪3 min drive‬
  • Happy Coast
    ‪3 min drive‬
  • Shenzhen Safari Park
    ‪11 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪34 min drive‬

Room options

View all photos for Horizon Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon Twin

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Bay View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon Bay View King

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe City View Twin

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Bay View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Bay View King

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Bay View Suite

Executive Bay View Suite

Executive Bay View Suite

  • 86 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bay View Twin

View from room

Deluxe Bay View Twin

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe City View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe City View King

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Bay View Twin

View from room

Horizon Bay View Twin

  • 43 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon King

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Shenzhen

Located in Shenzhen (Nanshan), Shangri-La Nanshan, Shenzhen is within a 5-minute drive of Window of the World and Happy Coast. .This luxury hotel is 6.7 mi (10.9 km) from Shekou Ferry Terminal and 7.7 mi (12.5 km) from Shenzhen Safari Park.

What's nearby

  • Window of the World - 3 min drive - 2.9 km
  • Happy Coast - 3 min drive - 3.5 km
  • Splendid China Folk Village - 5 min drive - 4.8 km
  • Happy Valley - 6 min drive - 5.7 km
  • Shenzhen Safari Park - 11 min drive - 12.5 km

Getting around

  • Xili Railway Station - 8 min drive
  • Hongshuwan Station - 17 min walk
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪千味涮 - ‬3 min drive
  • ‪甄炳怀旧茶餐厅 - ‬3 min drive
  • ‪台湾顺记茗茶 - ‬3 min drive
  • ‪黄记煌三汁焖锅 - ‬3 min drive
  • ‪CostaCoffee京基百纳广场店 - ‬3 min drive

About this property

Shangri-La Nanshan, Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
Shangri-La Nanshan, Shenzhen offers 272 air-conditioned accommodations with espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is open select days.
Make yourself at home in one of the 272 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers body treatments. This hotel also features complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy Chinese cuisine at Summer Palace, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Café.66 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
Horizon Club - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 4 restaurants

Restaurants on site

  • Café.66
  • Horizon Club
  • Lobby Lounge
  • Summer Palace

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • Body treatments
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Lift (210 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri La Nanshan, Shenzhen
Shangri-La Nanshan, Shenzhen Hotel
Shangri-La Nanshan, Shenzhen Shenzhen
Shangri-La Nanshan, Shenzhen Hotel Shenzhen

Shangri-La Nanshan, Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qiong

Stayed 2 nights in Jan 2025

10/10 Excellent

Jack, los angeles

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
New only opened in February 2024 Nice staff Connected to mall that has restaurants and a supermarket The mall seemed newish too so still building out, not as exciting as MixC mall - that mall just 10 minute cab ride (22 RMB) ride away
Stayed 2 nights in Sep 2024

10/10 Excellent

Seow Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location in Nanshan. brand new hotel right next to the MRT station and a shopping mall. Staff were extremely
Stayed 4 nights in Jul 2024

10/10 Excellent

CHI MAN RICKY

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Krystal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
房間與酒店公眾範圍設計感新穎舒適，66樓早餐自助餐餐廳景觀開揚，位置舒適。 但是房間隔音比較差，清潔度有待改善。
Stayed 1 night in Jan 2025

10/10 Excellent

Yun Chi Valiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
We are arranged to a room that is near the elevator which was very noisy. Ppl walk around and talking. I can also hear noise from other rooms late at night. The lighting system is also poorly designed. It’s turned on automatically whenever u move a bit. Super annoying
Stayed 1 night in Dec 2024

10/10 Excellent

May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ka wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wai Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Erix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
special thanks Alice Li for all at arrangements , the only problem was the swimming pool closed, couldn’t enjoy it , service was great
Stayed 1 night in Nov 2024

8/10 Good

WEI

Stayed 1 night in Oct 2024

10/10 Excellent

SIU LUN

Stayed 1 night in Oct 2024

10/10 Excellent

Wai Lee Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
酒店處處都是打卡位，房間整潔，早餐食物多元化，員工服務更貼心，讚👍
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店漂亮，整體很好，但性價比低。豪華閣lounge 的service 有待改善，服務還是 Cafe 66 好一點。所以不一定住豪華閣的房間。自己加錢到Cafe 66享用下午茶
Stayed 1 night in Aug 2024

10/10 Excellent

Iris Mang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patsy Pui Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024