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Shangri-La Shenzhen

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Minibar, in-room safe, desk, blackout curtains
Poolside bar
Lobby
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • The MixC Shopping Mall
    8 min walk
  • Luohu Port
    12 min walk
  • Luohu Commercial City
    12 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (707)
The price is AU$147
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About the area

Shenzhen

A stay at Shangri-La Shenzhen places you in the heart of Shenzhen, a 2-minute drive from Dongmen Pedestrian Street and 6 minutes from Huaqiangbei. .This family-friendly hotel is 4.9 mi (8 km) from Shenzhen Convention and Exhibition Center and 9.2 mi (14.9 km) from Splendid China Folk Village.

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 41 min drive

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Luxury hotel connected to a shopping center in Luohu with 4 restaurants
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.
Make yourself at home in one of the 522 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Coffee Garden, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 for adults and CNY 161 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Coffee Garden
  • Shang Palace
  • Champs Bar and Grill
  • 360 Bar and Restaurant
  • Lobby Lounge

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 19 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 17 to December 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 394 out of 1003 reviews" "
Rating 8 - Good. 426 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ngaiwa

Stayed 1 night in Aug 2024

10/10 Excellent

Noise

Stayed 3 nights in Aug 2024

10/10 Excellent

ivan

Stayed 1 night in Aug 2024

10/10 Excellent

irene

Stayed 1 night in Aug 2024

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the border. Easy access via public transportation.
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Horizon club level and I always receive a first class service. Thanks to all the staff specially, Miss Lisa that was so helpful arranging my travel to Hong Kong. Big thanks to Lisa!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chenying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea were tasty with a decent amount of selection. Service was good and quick when we needed something. It was great value for what we paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay… very professional and friendly staff. The manager was excellent!!! I Always enjoy my stay at this hotel every time I visit Shenzhen!
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL, north miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Stayed 3 nights in Jul 2024

8/10 Good

Shuk Wai YY

Travelled with family
Liked: Staff & service, room comfort
Hotel location is very good, very convenient but condition in the room is old. But with the price, can’t complain. Staff are friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Sam, San Jose

Stayed 1 night in Jun 2024

6/10 Okay

Xiaoqing

Business traveller
Liked: Staff & service
Great in general
The hotel needs overhaul, it used to be one of my favorite hotels in Luohu. But it’s okay due to lowering the price to match the condition I guess. Overall a good experience.
Stayed 2 nights in Jun 2024

2/10 Terrible

Shahul Hameed

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 3 nights in May 2024

8/10 Good

Andrew

Stayed 1 night in May 2024

10/10 Excellent

John, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a more spacious room, had access to cub lounge area. Very close to HK Border.
Stayed 1 night in Jun 2024

8/10 Good

HAI

Stayed 3 nights in Jun 2024

8/10 Good

Chin Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to metro and very convenient
Stayed 5 nights in May 2024

10/10 Excellent

Suryanto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near train station
Stayed 3 nights in May 2024

8/10 Good

Derek

Liked: Cleanliness
Nice place to stay for a short period
Stayed 2 nights in May 2024