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Holiday Inn London - Shepperton by IHG

4.0 star property

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Bar (on property)
Fitness facility
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Shepperton Marina
    ‪4 min walk‬
  • Kempton Racecourse
    ‪6 min drive‬
  • Brooklands Museum
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Shepperton

When you stay at Holiday Inn London - Shepperton by IHG in Shepperton, you'll be in the suburbs, within a 15-minute drive of Thames River and Hampton Court Palace. .This hotel is 13.2 mi (21.2 km) from Windsor Castle and 13.8 mi (22.2 km) from Kensington High Street.

What's nearby

  • Kempton Racecourse - 6 min drive
  • Hampton Court Palace - 11 min drive
  • Hampton Court - 11 min drive
  • Twickenham Stadium - 12 min drive
  • Chessington World of Adventures - 19 min drive

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 184 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite to eat at In The Wings, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shepperton? This hotel has 2691 square feet (250 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • In The Wings

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 288 out of 735 reviews
Rating 8 - Good. 242 out of 735 reviews
Rating 6 - Okay. 115 out of 735 reviews
Rating 4 - Poor. 56 out of 735 reviews
Rating 2 - Terrible. 34 out of 735 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Kehinde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

4/10 Poor

G S

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room not clean, very noisy doors just outside the room and breakfast was terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Jozef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lookman

Travelled with partner
Liked: Cleanliness, amenities
Old but still well maintained
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant renovations
Stayed 1 night in Oct 2024

10/10 Excellent

Derry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs met
It met my needs
Stayed 1 night in Oct 2024

8/10 Good

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and a pretty scenic location just a bit inaccessible without a car
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Under staffed expect delays
I was ahead of the queue so did not have to wait long but 1 person on check in peak time and a lot of people at the back of me. Got to the room no sofa bed made up for our some no bedding rang house keeping and reception twice no answer . After an hour I went down to see them yes I will sort said the beleaguered receptionist , he did not an hour later after multiple calls house keeping answered . “Are you in a hurry because we have only one team member on and a lot of will to do hotels full. .” No it’s ok we will go eat and you can access the room” An hour later not done , approaching 9.30 it was done all fine. Meal was better than last year same event , breakfast was great usual holiday inn style.
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad sray
Not the best stay, long wait for food when others were served before me. Same glass used when ordering fresh despite asking for fresh!. Room - inter joining room heard my neighbour snoring all night, not good. After my morning shower I had to mop the floor as the as the rubber on the glass screen had failed. I’m sorry to say I won’t return.
Stayed 1 night in Oct 2024

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Room TV kept going back to standby mode, so moved to another room. had dinner in bar area, had to wait a long time for meal. also was auto charged 10% gratuity on top of meal ! not happy with this.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent accommodations, modern decor, clean, great ammenities, great breakfast and service, and perfect location for us. ALL the staff we dealt with were amazing.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Hotel communal areas are nice. Rooms a bit tatty in places. Sofa bed not made up for children on arrival. Weren't told to register our car on checking in as it was written on the form but told when checking out we should have entered it on the screen when we arrived so we'll get a fine and that we should have read the parking sign small print when we arrived? Apparently we can have the fine annulled. Breakfast and dinner gokd with great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sacha

Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great rooms, service, enjoyed our short stay
Stayed 1 night in Sep 2024

2/10 Terrible

m a r c

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024