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The Crossways

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crossways

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)
Deluxe Suite | Private spa tub
Exterior
Deluxe Double Room, 1 King Bed with Sofa bed
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
  • Wells Cathedral
    10 min drive
  • Vicar's Close
    11 min drive
  • Wells Bishop's Palace
    11 min drive
  • Bristol (BRS-Bristol Intl.)
    56 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds

  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the area

Shepton Mallet

Located in Shepton Mallet, The Crossways is within a 15-minute drive of Wells Cathedral and Kilver Court. .This luxury inn is 4.1 mi (6.6 km) from Wells Bishop's Palace and 6 mi (9.6 km) from Glastonbury Tor.
View more Inns in Shepton MalletOpens in a new window

What's nearby

  • Wells Cathedral - 10 min drive - 6.8 km
  • Wells Bishop's Palace - 11 min drive - 6.6 km
  • Glastonbury Tor - 12 min drive - 9.6 km
  • Glastonbury Abbey - 14 min drive - 11.0 km
  • Wookey Hole Caves - 14 min drive - 10.0 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪Cider Bus - ‬10 min drive
  • ‪The Apple Tree Inn - ‬5 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪The Quarter Jack - ‬10 min drive
  • ‪Fosso Lounge - ‬11 min drive

About this property

The Crossways

Luxury inn with free breakfast and a restaurant
The Crossways offers 22 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Shepton Mallet inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of The Crossways, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily.
Featured amenities include a business center, express check-out, and luggage storage. This inn has 4 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary English breakfast each morning.
The Crossways has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free English breakfast available daily
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 453 reviews" "
Rating 8 - Good. 137 out of 453 reviews" "
Rating 6 - Okay. 41 out of 453 reviews" "
Rating 4 - Poor. 14 out of 453 reviews" "
Rating 2 - Terrible. 10 out of 453 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Room walls were thin, and opening & closing doors and conversations were clearly audible. Otherwise quite comfortable, though bed was a bit too firm for my tastes.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A lovely stay with our young family. Great cooked breakfast and nice room. Nice, quiet location and lovely decor. Close to Glastonbury and beautiful area.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay
Stayed 2 nights in Aug 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsvetan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Matt

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
A great place. Recently refurbished. A very high standard
Stayed 1 night in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

MORNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel breakfast very disappointing though.
It was good to return again. The room was lovely and a good supply of lighting brightened it up as windows were quite small. The only criticism we had was the breakfast. The bacon especially didn’t appear to be grilled, the sausages were average, the mushrooms possibly tinned and not fresh, the hash browns were oily and over cooked. The rolls used for the Eggs Benedict were not pleasant and again the bacon was tough and hard. Bread needed to be toasted twice. This is meant to be honest feedback on things which could be improved with minor adjustments. It was a shame that only tinned fruit was on offer. The coffee and tea selection was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The genuine welcome and helpfulness of all the staff, from front desk to cleaning team, was excellent throughout our stay, thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite and welcoming
Stayed 1 night in Jul 2024

8/10 Good

Mr James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great
The good: Plenty of parking Staff member at reception was friendly. The bad. Room Upstairs with no lift. Narrow stairs. Toilet door in room wouldn’t close properly. Lots of confusion at breakfast if hot meal as per card on tables were included in rate, some staff struggled with language, appears english may be 2nd language. Lots of building work by front door, walked out to contractors asking me to use other door, (better communication)
Stayed 1 night in Jul 2024

10/10 Excellent

Brett

Liked: Staff & service, property conditions & facilities
Love it here.
Stayed 1 night in Jul 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like plastic plants everywhere ! Some could do with with being washed. Couple of fresh flowers in dining room would have been a nice touch Lovely friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Trevor

Liked: Staff & service, property conditions & facilities, room comfort
Great Inn
We enjoyed our stay at Crossways, the staff were friendly and polite however we had to draw attention to the room being dusty and the shower not working properly. They were very apologetic and cleaned the room immediately, however it was a weekend stay with no maintenance workers so we had to make do with the shower. The beds were comfortable and it was quiet. The free breakfast was excellent and the evening meal was enjoyable and not overpriced. I found it difficult to use the Rolec EV chargers on site and the hotel had no information to help. Eventually I found the 'Monta Charge' app on Playstore and it was free to charge which was a bonus. Overall a very enjoyable stay and I would recommend this Inn.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find
Lovely hotel. Staff are very pleasant, friendly and chatty. Bar and resturant area very comfortable. Terrace lovely, upper terrace even lovelier. Breakfast excellent. Dinner ok. Corridoors a bit noisy. We will book again.
Stayed 1 night in Jun 2024

10/10 Excellent

DON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to the Avalon Suite, since they had blocks of rooms booked for a group. Beautiful suite, deck with hot tub. The staff was accommodating and friendly.
Stayed 1 night in Jun 2024