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Hotel Polo Towers Shillong

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polo Towers Shillong

Exterior
Interior entrance
Exterior
Premier Double or Twin Room
Cleanliness standards

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Hotel Polo Towers, Polo Grounds, Shillong, 793001
  • Wards Lake
    9 min walk
  • India Orchidarium and Botanical Garden
    10 min walk
  • Jawaharlal Nehru Stadium
    14 min walk
  • Shillong (SHL)
    61 min drive

Room options

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

Courtyard By Marriott Shillong

Pool
Spa
Kids pool
Parking included
4.9 out of 5, Exceptional, (16)
The price is AU$307
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Courtyard By Marriott Shillong

About the area

Shillong

Located in Shillong (Police Bazar), Hotel Polo Towers Shillong is within a 15-minute walk of Wards Lake and India Orchidarium and Botanical Garden. .This hotel is 0.8 mi (1.3 km) from Jawaharlal Nehru Stadium and 1 mi (1.6 km) from Golf Links Shillong.

What's nearby

  • Wards Lake - 9 min walk
  • Jawaharlal Nehru Stadium - 14 min walk
  • Golf Links Shillong - 17 min walk
  • Thrills Fun Park - 7 min drive
  • Elephant Falls - 13 min drive

Getting around

  • Shillong (SHL) - 61 min drive

Restaurants

  • ‪City Dhabha - ‬8 min walk
  • ‪Regal - ‬10 min walk
  • ‪Eread Cafe - ‬12 min walk
  • ‪KFC - ‬10 min walk
  • ‪Hotel Centre Point - ‬10 min walk

About this property

Hotel Polo Towers Shillong

Shillong hotel in Police Bazar with a fitness center and a 24-hour front desk
Hotel Polo Towers Shillong offers 51 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 51 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Shillong? This hotel has 500 square feet (46 square meters) of space consisting of conference space and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Hotel Polo Towers Shillong has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 600 for adults and INR 600 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (500 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 for adults and INR 600 for children
  • Airport shuttle fee: INR 6000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: INR 6000 (up to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

POLO TOWERS SHILLONG
Polo Towers Shillong Shillong
HOTEL POLO TOWERS SHILLONG Hotel
HOTEL POLO TOWERS SHILLONG Shillong
HOTEL POLO TOWERS SHILLONG Hotel Shillong

Hotel Polo Towers Shillong Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
Stayed 2 nights in Nov 2023

6/10 Okay

Arvind

Travelled with family
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
money & time
Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, too noisy and no sense of comfort for guests
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were particularly welcoming and helpful. Restaurant food was superb.
Stayed 3 nights in Sep 2019

2/10 Terrible

AJAY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

vinaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top. Only downside was the water in the bathroom was either tepid or cold.
Stayed 3 nights in Feb 2019

10/10 Excellent

Johnny&Soni, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience from arrival to departure, would recommend to all
Stayed 4 nights in Oct 2018

8/10 Good

GAUTAM

Liked: Staff & service, room comfort
business trip
went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
Stayed 2 nights in Aug 2018

2/10 Terrible

Bhavna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Gaurav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heating in the room was inadequate. And the staff was quite unhelpful.
Stayed 1 night in Nov 2017

8/10 Good

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

B K , kolkata

Liked: Cleanliness
good but not worth the tariff
stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
Stayed 3 nights in Jul 2017

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
A dump with inefficient staff. Food was ok

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, poor service
House keeping and restaurant staffs are not well trained, food taste and quality is not at par. Rooms, location, conforts are excellent

8/10 Good

Jhunu

Liked: Cleanliness, room comfort

10/10 Excellent

Sajjad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very pleasant . All staff specially Amanda was brilliant .

8/10 Good

Gyanendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to experience a standard hotel in Shillong
Hotel location

8/10 Good

Swati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, with good service
Service was great

8/10 Good

Jayant Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
An efficient small hotel
It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.