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Hoshino Resorts Tomamu The Tower

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hoshino Resorts Tomamu The Tower

Property grounds
Terrace/patio
Exterior
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Parking included
  • Breakfast available
  • Laundry

Explore the area

Map
Nakatomamu, Shimukappu, Hokkaido, 079-2204
  • Unkai Terrace
    ‪15 min drive‬
  • Furano Ski Resort
    ‪64 min drive‬
  • Blue Pond
    ‪94 min drive‬

Room options

Similar properties

Exterior

Fairfield by Marriott Hokkaido Minamifurano

Parking included
Free WiFi
Air conditioning
Laundry
4.7 out of 5, Exceptional, (59)
The price is AU$226
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Fairfield by Marriott Hokkaido Minamifurano

About the area

Shimukappu

When you stay at Hoshino Resorts Tomamu the Tower in Shimukappu, you'll be 3.6 mi (5.7 km) from Unkai Terrace. .This family-friendly hotel is within the region of Garden of Wind and Furano Ski Resort.

What's nearby

  • Unkai Terrace - 15 min drive
  • Sahororizoto Ski Area - 33 min drive
  • Lake Kanayama Forest Park - 38 min drive
  • Furano Ski Resort - 64 min drive
  • Blue Pond - 94 min drive

Getting around

  • Tomamu Station - 3 min drive

Restaurants

  • ‪森のレストラン ニニヌプリ - ‬9 min walk
  • ‪hal - ‬4 min walk
  • ‪GARAKU - ‬5 min drive
  • ‪Mount Café SOL - ‬5 min drive
  • ‪Platinum - ‬17 min walk

About this property

Hoshino Resorts Tomamu The Tower

Family-friendly hotel with area shuttle service and a sauna
Hoshino Resorts Tomamu the Tower offers 500 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and children's slippers. This Shimukappu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an outdoor public bath (no minerals).
Make yourself at home in one of the 500 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a vending machine. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite at the hotel's coffee shop/cafe. Breakfast is available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - sports
  • Outdoor public bath (no minerals)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts Tomamu Tower Hotel Shimukappu
Hoshino Resorts Tomamu Tower Hotel
Hoshino Resorts Tomamu Tower Shimukappu
Hoshino Resorts Tomamu Tower
Hoshino Resorts Tomamu The Tower Hotel
Hoshino Resorts Tomamu The Tower Shimukappu
Hoshino Resorts Tomamu The Tower Hotel Shimukappu

Hoshino Resorts Tomamu The Tower Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 76 reviews" "
Rating 8 - Good. 37 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with partner
Liked: Staff & service, amenities
Food was great and views were amazing. But we encountered issues with the beds during our initial check-in. The beds were very old, lacked support, and had a musky smell - resulting in poor sleep. We were told that Hoshino Resorts had only recently taken over the property and that it is due for an overhaul and refurbishment soon. We hope the resort replaces the beds eventually. Notably, a hotel manager by the name of Mei went the extra mile to ensure that we were made comfortable and to address our feedback. Her service recovery, customer mindedness and care really saved our stay.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and many activities for winter festival
Stayed 2 nights in Mar 2019

8/10 Good

LEUNG, New York, NY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great combo of ski and non-ski facilities. Nice amenities such as cafe lounge hotel guests with free flowing sake or hot milk. The connecting skyways are fun and practical. Ice village was neat and so was the cable cars to the top of the hills. Choice of restaurants are adequate. All in all a we had a very fulfilling stay.
Stayed 4 nights in Mar 2019

6/10 Okay

Rachel, KL

Travelled with family
Disliked: Staff & service
Lobby staff not so friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice place to stay for Ski and other activities as they all located in a resort, bus pick up from the station, unkai rides and pass is included in the hotel charge. Nice staff and ski coaching are very friendly. Restaurants are load3d with many people during peak hours and long waiting que.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having great times with our kids in this hotel & facilities. Good food also.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, big and clean. We stayed for 3 days and we used almost all the facilities that were available. During the date we were there, the snow sport stuffs are not operating. So we only played with the snow. The hotel can be a bit too crowded and there were not so many choices for food (we did not want to eat at the all-u-can-eat buffet) and the queue can be frustrating especially during dinner time since some restaurants only open for lunch. There is no typical convenience store but they have a shop which sells merchandise and cup noodles/drinks/fruit/snacks. Was expecting some simple bento but the best one they had was the typical convi store sandwiches which are only available in the morning. We had a bit of a problem when we asked the information staff on what time we should take the shuttle bus to Tomamu train station. I think she was not really well-conversed in English so there was a bit of misunderstanding and we almost had to wait for 1 hour in the snow. Luckily we double checked the schedule with another staff.
Stayed 2 nights in Dec 2018

8/10 Good

KG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of activities and dining options, comes at a cost though. Overall still a wonderful experience
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The accessibility to wifi was really bad. The bandwidth looks to be operating at its maximum limit and to connect to the wifi and accessing the internet pages took more than a few minutes to get through a single page and sometimes it could even timed out. And the bedsheets were not really clean as well. Traces of blood stains could be observed.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

YEW CHAN

Liked: Cleanliness, staff & service, room comfort
My room had a nice view
Stayed 1 night in Oct 2018

6/10 Okay

eunice, spore

Liked: Cleanliness, staff & service, room comfort
Totally wasted n missed opportunity
My aim to stay here was to gain convenience to ride the gondola to enjoy the sea of clouds..but there was an earthquake that ruin my plan..n wasted my money:(
Stayed 1 night in Sep 2018

10/10 Excellent

CChan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and experience
Fantastic place that takes you out of this world! No regrets coming here.
Stayed 2 nights in Jun 2018

10/10 Excellent

CP, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with big rooms
Nice hotel with big compound for loads of activities and restaurants. Language is no problem. Rooms are big with nice views. All the buffet and dinning experience are great. One of the best hotels in our 2weeks holiday. Will be back for the unkai which we missed despite wakimg up at 4am and going up the terrace on both days of ue stay.
Stayed 2 nights in Jun 2018

10/10 Excellent

Tadashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
屋外の入浴施設はバスで移動して行くほどの価値はないと感じた。
Stayed 1 night in Oct 2022

10/10 Excellent

shigeru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
星野リゾートトマムザタワー
Stayed 1 night in Oct 2022

8/10 Good

MITSUE

Travelled with group
Liked: Staff & service, property conditions & facilities
スタッフは親切で、心地良かったです。 施設が広くて素晴らしいのですが、入浴する為、バスに乗らなければならないのは、少し億劫でした。
Stayed 1 night in Oct 2022

10/10 Excellent

HUI YING

Stayed 1 night in Aug 2022

8/10 Good

MATSUZAWA

Stayed 1 night in Aug 2022

10/10 Excellent

Taku

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022