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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Standard Suite, 2 Single Beds, Mountain View
Sports facility
Iron/ironing board, free WiFi
Hot springs

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Nasu Safari Park
    ‪9 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

Classic Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

Standard Room with 2 single beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Standard Room with 2 single beds and 1 bunk bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Single Beds, Mountain View

Iron/ironing board, free WiFi

Superior Suite, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 4 Twin Beds

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About the area

Nasu

Located in Nasu, Grand Mercure Nasu Highlands Resort & Spa is a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park. .This family-friendly hotel is 4.3 mi (6.9 km) from Fujishiro Seiji Museum and 5.1 mi (8.2 km) from Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 2 min drive - 1.0 km
  • Nasu Safari Park - 9 min drive - 6.9 km
  • Fujishiro Seiji Museum - 9 min drive - 7.0 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 18 min drive - 15.7 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with a sauna and a seasonal outdoor pool
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Stay in one of 189 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Housekeeping is provided on request, and irons/ironing boards can be requested.
Enjoy a range of recreational amenities, including hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab dinner at Tenku no Mori, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 313 reviews
Rating 8 - Good. 128 out of 313 reviews
Rating 6 - Okay. 37 out of 313 reviews
Rating 4 - Poor. 11 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

miura

Liked: Cleanliness, staff & service, property conditions & facilities
ウェルカムドリンクの、システムが素晴らしい リピーターが、多く期待されるでしょう
Stayed 1 night in Jan 2025

6/10 Okay

minoru

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michikane

Stayed 1 night in Jan 2025

4/10 Poor

TAKASHI

Stayed 1 night in Jan 2025

10/10 Excellent

KANTA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

TAKANORI

Stayed 1 night in Jan 2025

10/10 Excellent

Ayumi

Stayed 1 night in Dec 2024

8/10 Good

yuu

Stayed 1 night in Jan 2025

8/10 Good

MINAMI

Stayed 1 night in Nov 2024

8/10 Good

yoshikazu

Stayed 1 night in Jan 2025

10/10 Excellent

miku

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

子供も大人も！クチコミ通り……

SNSで見て気になり家族で宿泊しました！ 子供達も凄く喜んでくれましたし、大人も快適に過ごす事が出来ました。お風呂やお部屋など清潔感もあり食事も美味しかったです。 強いて言うなら、朝食に納豆を置いて欲しかったです(笑)是非また行きたいし、千葉や他の場所にある系列も行ってみようと思いました！
Stayed 1 night in Dec 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冬季休暇中の施設が多く、4時前にチェックインしました。温泉を楽しもうと、隣の方と色々お話して、私は先日裏磐梯のメルキュールホテルを利用して、お酒が無料でサービスして下さる旨お話すると、その方も軽井沢のメルキュールホテルにお泊りになり、ディナーも素晴らしかったと。次回、滞在予定です。
Stayed 1 night in Jan 2025

8/10 Good

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて大晦日を家族でホテルで過ごしました。カウントダウンパーティのマジックショーが良かったです。家族で楽しく過ごせました。
Stayed 1 night in Dec 2024

8/10 Good

KENSUKE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
部屋やロビーはとても広々としており、清潔感もありました。照明が全体的に薄暗く雰囲気も良かったです。食事は夕飯と朝食を利用いたしましたが、素材も新鮮でとてもおいしかったです。お酒の種類も豊富で、ビールはプレミアムモルツ香エールでした。大満足です。
Stayed 1 night in Jan 2025

8/10 Good

???

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
施設がとても綺麗でした。家族で行くには最高だと思う。ただ、大浴場が、23時で閉まってしまうのが残念。もう少し遅い時間まで開いていれば……
Stayed 2 nights in Dec 2024

10/10 Excellent

Mami

Stayed 1 night in Dec 2024

8/10 Good

MIKA

Stayed 1 night in Dec 2024

6/10 Okay

misae

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michiko

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
凄く良いホテルでした！お菓子や飲み物などのもてなし等素晴らしかったです。毎年でも利用したい！
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024