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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Iron/ironing board, free WiFi
Sports facility
Hot springs
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Trick Art Museum
    ‪19 min walk‬
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Nasu Orgel Museum
    ‪5 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

Family Room, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Single Beds, Mountain View

Superior Suite, 2 Single Beds, Mountain View

Superior Suite, 2 Single Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 36 sq m
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 4 Twin Beds

Similar properties

Exterior

Rakuten STAY VILLA Nasu

  • Kitchen
  • Washer
  • Dryer
  • Pet-friendly
4.2 out of 5, Very good, (164)
The price is AU$316
for 1 villa
includes taxes & fees
20 Feb - 21 Feb
Rakuten STAY VILLA Nasu

About the area

Nasu

Located in Nasu, Grand Mercure Nasu Highlands Resort & Spa is a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park. .This family-friendly hotel is 4.3 mi (6.9 km) from Fujishiro Seiji Museum and 5.1 mi (8.2 km) from Onsenjinjya Shrine.

What's nearby

  • Nasu Rindo Lake - 2 min drive
  • Nasu Safari Park - 9 min drive
  • Fujishiro Seiji Museum - 9 min drive
  • Nasu Highland Park - 16 min drive
  • Nasu Animal Kingdom - 18 min drive

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima Airport (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with a sauna and a seasonal outdoor pool
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Stay in one of 189 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Housekeeping is provided on request, and irons/ironing boards can be requested.
Enjoy a range of recreational amenities, including hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab dinner at Tenku no Mori, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 3800 per person
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/games room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Mini fridge

More

  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 276 reviews
Rating 8 - Good. 109 out of 276 reviews
Rating 6 - Okay. 32 out of 276 reviews
Rating 4 - Poor. 9 out of 276 reviews
Rating 2 - Terrible. 5 out of 276 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自然の中にあるホテル 周りには遊べる施設がたくさんある レストランの料理も美味しく品数も豊富 子供や赤ちゃんへの配慮が多い
Stayed 1 night in Nov 2024

8/10 Good

Yoko

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

CHIA-FANG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
雖然是親子飯店，早餐或泡溫泉會有很多小孩，但是並沒有防礙到我們，還可以接受，飯店這次幫我們安排兩面景的樓層，視野很好，很喜歡
Stayed 1 night in Oct 2024

8/10 Good

Reizo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
子供連れが多いため食堂が食堂が大変そうぞうしかった。 マンパワーがたりないのかも知れないが、大人だけのコーナーを分けられるとベターではないでしょうか。 食事は大変美味しくて種類も豊富でした。 客室のカーペットの模様がよごれているように錯覚させる ため、古い部屋と思い込む人もいるのでは「ないですか。
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoshimi

Stayed 2 nights in Oct 2024

8/10 Good

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

HAGIWARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shin

チェックインに時間がかかり過ぎ
Stayed 1 night in Nov 2024

10/10 Excellent

tep

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

TATSUYA

Stayed 1 night in Oct 2024

10/10 Excellent

Takaki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service
未就学児を連れての宿泊でしたが、子供が遊べる場所もあり、とても喜んでいました。 夕食と朝食がとても美味しかったです。 ラウンジでお酒を飲みたかったのですが、夕食が混んでいて時間が遅くなり、お風呂に入ってから行こうと思っていましたが間に合いませんでした。残念でした。 あと、洗面所とお風呂とトイレの所が入った瞬間から、尿っぽい臭いがして気になりました。

10/10 Excellent

saitou

Stayed 1 night in Oct 2024

8/10 Good

?

Stayed 1 night in Oct 2024

6/10 Okay

??

Travelled with family and small children
夕食のビュッフェの際、 お好きな席をと言われたため選んでいると、 選ぶ席、選ぶ席、予約だと言われ、 始めにそれを伝えて欲しかった。 また、メガネをかけた60代くらいの店員の 態度が悪く、子供の椅子を無言で置かれたり ビュッフェを取りに行こうとした、小さな女の子にぶつかっても謝りもなく、 その人のせいでとても嫌な気持ちになりました。
Stayed 1 night in Oct 2024

10/10 Excellent

TOMOE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Akira

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

RYUICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
快適な宿泊
夫婦でのんびりゆったりを楽しみにして宿泊しました。温泉やh即時、お部屋などはとてもよかったですが、子供が多く　その喧騒がやや気になりました。
Stayed 1 night in Oct 2024

6/10 Okay

mika

Stayed 1 night in Oct 2024

10/10 Excellent

Minatsu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファミリー向けです。 スタッフの方の対応がとても良かった。食事中子供が寝てしまうとベッドを用意してくれました。屋内、屋外と遊ぶ場所がありホテルだけでも十分楽しめます。食事も種類豊富で楽しかった。食事付きでの宿泊をおすすめします。
Stayed 1 night in Oct 2024

6/10 Okay

Martina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dringend renovierungsbedürftig
Unser Zimmer war sehr groß, aber leider auch sehr abgenutzt, nicht nur die Möbel, sondern auch der Teppichboden und die Tapete. Die Lobby ist sehr schön mit vielen modernen und neuen Sitzgelegenheiten, so dass man sich im Zimmer nur zum Schlafen aufhalten muss. Insgesamt war es ok, aber nicht empfehlenswert.
Stayed 2 nights in Oct 2024

10/10 Excellent

KANAKO

Travelled with family and small children
小さい子供連れには非常にありがたい！ 平日に行くと保育園くらいの年齢の子たちがたくさんいるので、同じ年代の子と遊べていい刺激になります。海外から来ている方もいるので国際交流が生まれることもあります。 周辺の施設も0歳子から遊べるところがあるので、1泊2日の小旅行におすすめです。
Stayed 1 night in Oct 2024