Balmer Lawn Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Balmer Lawn Hotel

Terrace/patio
Front of property
Outdoor wedding area
2 restaurants, breakfast, lunch, dinner served; British cuisine
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Hot tub
  • Bar
  • Pool
  • Spa

Explore the area

Map
Lyndhurst Road, Brockenhurst, England, SO42 7ZB
  • Brockenhurst College
    9 min walk
  • Le Blaireau
    7 min walk
  • Brockenhurst Station
    15 min walk
  • Southampton (SOU)
    28 min drive

Room options

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Small Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Room, Balcony

  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Superior Family Room (Annex)

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Standard Family Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the area

Brockenhurst

Located in Brockenhurst, Balmer Lawn Hotel is on the riverwalk, within a 15-minute drive of New Forest National Park and Lymington Pier Ferry Port. .This family-friendly hotel is 6.7 mi (10.8 km) from Beaulieu National Motor Museum and 7.8 mi (12.5 km) from New Forest Wildlife Park.

What's nearby

  • SenSpa at Careys Manor Hotel - 9 min walk
  • New Forest National Park - 9 min drive
  • Beaulieu National Motor Museum - 12 min drive
  • Paultons Family Theme Park - Home of Peppa Pig World - 15 min drive
  • Southampton Cruise Terminal - 22 min drive

Getting around

  • Brockenhurst Station - 15 min walk
  • Southampton (SOU) - 28 min drive

Restaurants

  • ‪Setley Ridge Vineyard - ‬3 min drive
  • ‪The Terrace Cafe - ‬17 min walk
  • ‪Huntsman of Brockenhurst - ‬10 min walk
  • ‪The Buttery - ‬17 min walk
  • ‪Hare & Hounds - ‬6 min drive

About this property

Balmer Lawn Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
Balmer Lawn Hotel offers 54 accommodations with DVD players and video-game consoles. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Brockenhurst hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Saltus Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 54 guestrooms featuring DVD players. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Beresfords, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Brockenhurst? This hotel has 3369 square feet (313 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Beresfords - Overlooking the pool and garden, this restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Late night fare is available from room service (during limited hours).

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:00 AM: GBP 20.00 for adults and GBP 10.00 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Beresfords

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub
  • Ziplining

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (3369 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • TV
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 80 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 20 to September 15
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Balmer Hotel
Balmer Lawn
Balmer Lawn Brockenhurst
Balmer Lawn Hotel
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest National Park
Balmer Lawn Hotel Hotel
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Hotel Hotel Brockenhurst

Balmer Lawn Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 212 reviews" "
Rating 8 - Good. 70 out of 212 reviews" "
Rating 6 - Okay. 29 out of 212 reviews" "
Rating 4 - Poor. 9 out of 212 reviews" "
Rating 2 - Terrible. 8 out of 212 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Mrs Amanda, Great Amwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Really really overpriced quite disappointing yo spend this much and have a room that resembles a student accommodation The outdoor pool was nice the bathroom was new but the hotel as tired bedroom decor lacklustre One staff member was rather rude And lots of mess and debris Really wanted to ask for a refund of some sort as it was so expensive
Stayed 1 night in Aug 2024

8/10 Good

Aston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great character I. The heart of new forest
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs JMD

Stayed 1 night in Jul 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Fabulous outside pool area. Would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
Overall unfortunately disappointed.
The hotel itself is lovely with great facilities. The outdoor pool is wonderful. The staff are friendly and helpful. Unfortunately the room we stayed in was shabby. On check out we spoke to the manager about the damaged wallpaper, the crack in the sink, cracks in the bathroom tiles and the low water pressure. He told us that the room was on the list for refurbishment but they still charged £220 (or near enough) for the room which I think is unacceptable especially as their website says ‘high quality’. We had already paid on arrival so the manager said he couldn’t refund us anything. Quite disappointed as the hotel is in a great location with lovely facilities.
Stayed 1 night in Jun 2024

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average stay
Our stay was ok but for a four star hotel and for the price we paid we found the room small and it was quite run down. The food and drinks outside were lovely, it made a really enjoyable afternoon. The service was quite slow but that wasn’t a big deal.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a chilled weekend and we couldn't have picked a better hotel for this. Beautiful break.
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Decent hotel but overpriced compared to other options we have stayed at in brockenhurst. Expedia rate is high and didn’t include breakfast. We were made to feel grateful for being fed 3 times despite the high price! Not friendly and welcoming and room small and dated but great location. Better value for money options exist.
Stayed 3 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and great service!
Great stay. Really friendly staff proving excellent service. Pool and outside facilities very family friendly and the hotel is in a wonderful setting. Fantastic breakfast as well. Second visit and we will return.
Stayed 1 night in May 2024

2/10 Terrible

Gemma Louise

Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful setting on edge of New Forest
Beautiful setting on edge of New Forest and still handy for a 15 min walk to local shops. A few minutes stroll and you are on to the forest routes and with the wild ponies. Used gym and jacuzzi and indoor pool. Lovely lounge areas and fireplace to sit and read the paper and enjoy a morning coffee. Fantastic to have a few car chargers for electric cars on site so quickly recharged. Annoyingly the “eco-friendly” setting of gym machines mean they turn off and lose your data the moment you stop jogging/ pedalling-need to change that as should allow a 1 minute pause while take a drink. Spa towels were thin NHS-style towels - expected something soft and fluffier! TV did not work at all in our room which was a shame. Comfortable stay for a weekend. Easter picture trail for children in hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Peta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Friendly staff but very tired room- towels dreadfully thin, bobbly and needing to be replaced, big chip in bath, headboards all worn. Old fashioned facilities- indoor pool not suitable for a proper swim due to depth and shape - more suitable for young children.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice surroundings
Stayed 2 nights in Feb 2024

6/10 Okay

Sushila

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

SONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing experience for a short stay at the hotel-everything was impeccable-breakfast,dinner,spa facilities,attention from staff
Stayed 1 night in Feb 2024

10/10 Excellent

ian

Stayed 1 night in Feb 2024