Staff welcoming and swift to accommodate ours, ie..adding on a fold away bed, pet fee, extra towels. The breakfast vouchers for the Show Low cafe are an added bonus! Much nicer and cozier than self serve continentals. Hotel rooms are aged, but if you don’t care much about hard to turn shower/bath faucets and aged fixtures/tubs etc., then it has all you need. Cable TV, microwave, small fridge are nice amenities for the family.