I was greeted by Isabel, who was very friendly, knowledgeable of the hotel and area, could not do enough to help.
The hotel is in a great area of Shrewsbury, plenty of shops, restaurants close by.
The room was clean, with the necessary amenities.
The walls are not soundproof as I could hear people in the next room, not loudly though.
Breakfast has almost everything you would like to eat, from cold cereals, fruit, pastries, yogurt and cooked breakfast.
The hotel has warmth, charm and character, something I appreciate. The staff are polite and helpful. I certainly would stay here again and again.