6/10 Okay
Samantha
Travelled with family
18 Jan 2026
Liked: Cleanliness, room comfort
More like 3.5 but 4 would be too high.
We spent 2 nights here - 23-25/12/2025 (over Christmas)
Positives
- It did exactly what we needed it to - a room to stay while we spent Christmas in Singapore - we were mostly out and about.
- Location is great for Orchard Road - away from the hustle but right on the doorstep
- Facilities were good - we used the gym and pool and then later found it had a Naturaland spa upstairs (didn't get to use it however)
- Good room size - we were in a family room
- Probably good value considering the location and proximity to Orchard
Negatives
- We moved rooms as our first one had hardly any light and a small window to a wall
- Service was mixed. First night we asked for an upgrade (were happy to pay) to be told there was no availability. The next day (different person) we asked to be moved as our room was so dark and they easily found us a room (implication was there were a few rooms free)
- Same guy as first night - when we enquired about breakfast he told us there were so many places just outside, no point in eating at the hotel (he mentioned McDonald's). Not sure what their breakfast was like so we did eat just around the corner at another hotel which had a great buffet breakfast
Samantha
Stayed 3 nights in Dec 2025























