8/10 Good
Lee
Travelled with family
12 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Suite in Sirmione
My family and I (2 adults, 2 children aged 14 and 16) stayed in Suite 101 in Sirmione for 2 nights.
The property was easy to book and the staff, contactable via WhatsApp, were quick to respond and very helpful in arranging our parking/transport, check-in and check-out.
The room comprised 2 queen sized beds in an open plan arrangement with a shower plonked in the middle of one. Although there is a privacy band around the shower, it wasn’t ideal for our family make-up or couples come to that - who would need to move to the other room to get true privacy.
The shower was good but fired water all over the bathroom floor. This happened a lot as the floor edging strips were showing signs of wet rot. Also, the electrical socket adjacent to sink kept coming off the wall.
Outside the bathroom, the top half of the door surround beneath the aircon was also mouldy.
Although the room contained a safe, it was very small, half an IPad width, and it was bolted to the flimsy wardrobe shelf which was completely detachable.
The room contains a fridge, which was a massive plus but the Prosecco flutes, coffee mugs and tea/coffee sachets weren’t commensurate with the number of people/length of stay. E.g, 3 flutes, 2 mugs, 2 waters and 2 coffee sachets.
Finally there was no remote control for the second TV across from the second bed.
In summary, I can see why it can be classed as luxury but ultimately I made a mistake booking this room for my family.
Lee
Stayed 2 nights in Aug 2024
