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Hotel Marinela Sofia

5.0 star property

Photo gallery for Hotel Marinela Sofia

Garden
Premium bedding, minibar, in-room safe, desk
4 bars/lounges, poolside bar
Property entrance
6 restaurants, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Gym

Explore the area

Map
100 James Bourchier Blvd, Sofia, 1407
  • Vitoshka Boulevard
    ‪16 min walk‬
  • Vitosha Blvd
    ‪16 min walk‬
  • Tokuda Hospital
    ‪18 min walk‬
  • Sofia (SOF)
    ‪19 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 270 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Standard King Room

Premium bedding, minibar, in-room safe, desk

Standard King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice-Presidential Suite

Vice-Presidential Suite

Vice-Presidential Suite

  • 135 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Sofia Balkan Palace

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1000)
The price is AU$239
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Sofia Balkan Palace

About the area

Sofia

A stay at Hotel Marinela Sofia places you in the heart of Sofia, within a 5-minute drive of Yuzhen Park and Park Center. .This luxury hotel is 0.9 mi (1.4 km) from Vitoshka Boulevard and 0.9 mi (1.5 km) from Vitosha Blvd.

What's nearby

  • Vitosha Blvd - 16 min walk
  • National Palace of Culture - 3 min drive
  • Bulgarian Parliament - 5 min drive
  • Alexander Nevski Cathedral - 5 min drive
  • Sofia Central Mineral Baths - 6 min drive

Getting around

  • Ovcha kupel Metro Station - 8 min drive
  • Sofia Central Station - 19 min drive
  • Sofia Airport (SOF) - 19 min drive

Restaurants

  • ‪Green Deli Café - ‬4 min walk
  • ‪Captain Cook - ‬3 min walk
  • ‪Лампата - ‬6 min walk
  • ‪Umami - ‬2 min walk
  • ‪Gurkha - ‬8 min walk

About this property

Hotel Marinela Sofia

Luxury hotel connected to the convention center in Lozenets with 6 restaurants
Hotel Marinela Sofia offers 258 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Sofia hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 258 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Panorama, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sofia? This hotel has 17470 square feet (1623 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Marinela Sofia has 6 restaurants serving lunch and dinner.
Panorama - This fine-dining restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Restaurant Bulgar - This fine-dining restaurant serves lunch and dinner. Open daily.
Captain Cook - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Marionette - This brasserie specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (BGN 40 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: BGN 40 per person
  • 6 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Panorama
  • Restaurant Bulgar
  • Captain Cook
  • Marionette

Things to do

  • Fitness classes
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (17470 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Local maps
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 40 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 40 per person
  • Airport shuttle fee: BGN 40.00 per person (one way)
  • Self parking fee: BGN 40 per night
  • Pet fee: BGN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kempinski Zografski
Kempinski Hotel Zografski
Kempinski Zografski
Kempinski Zografski Hotel
Kempinski Zografski Hotel Sofia
Kempinski Zografski Sofia
Zografski
Zografski Kempinski
Hotel Marinela Sofia
Hotel Marinela
Marinela Sofia
Hotel Marinela Sofia Hotel
Hotel Marinela Sofia Sofia
Hotel Marinela Sofia Hotel Sofia

Hotel Marinela Sofia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 418 reviews
Rating 8 - Good. 136 out of 418 reviews
Rating 6 - Okay. 76 out of 418 reviews
Rating 4 - Poor. 34 out of 418 reviews
Rating 2 - Terrible. 36 out of 418 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jamil

Business traveller
Disliked: Cleanliness, staff & service, amenities
This was the worst hotel I have been to in years. My room phone 1624 was not working for the whole 5 days I stayed there. I could order anything from the room. If I needed anything from toothpicks to an emergency kit, I had to go downstairs from the 16th floor. I reported it every single day, sometimes twice a day. They wrote it down on papers and never did anything about it, like never. It was the worst trip and stay asides the gym facility and friend staff that bit was terrible considering I paid more than $1k for 5 nights in a junior suite that was broken. The hotel is not worth it at all.
Stayed 5 nights in Nov 2024

8/10 Good

daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good value for price
Cleaning room was terrible , did not wash coffee cups , did not clean well
Stayed 3 nights in Nov 2024

10/10 Excellent

Yurii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pool and gorgeous lobby.
Stayed 6 nights in Nov 2024

10/10 Excellent

Timothy Shaun

Stayed 2 nights in Sep 2024

10/10 Excellent

plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive
Stayed 3 nights in Sep 2024

8/10 Good

Jevon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

yoseph

Stayed 4 nights in Jul 2024

6/10 Okay

david

Disliked: Staff & service
The public areas are lavish but service levels for a 5 star international hotel were dreadful. It felt like a load of concessions rather than a joined up business. I was told I couldn’t sit in the bar area by the spa as I had bought my drink at another bar. That’s absurd. A few weeks of training could solve a lot of the problems.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vijay

Stayed 1 night in Jun 2024

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

prakash

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The staff around the hotel do not acknowledge the guests. House keeping do not come around every day and i had to make a complaint to have my room cleaned, and only got a sorry from the manager. The restaurants and Japanese garden within the property were the best parts of my trip.
Stayed 4 nights in Jun 2024

10/10 Excellent

AKIYO

Liked: Cleanliness, staff & service, property conditions & facilities
ビトシャ山とアレクサンダー　ニエフスキー大聖堂の屋根が金色に光るソフィアの街が見渡せるお部屋でした。
このホテルは紳士的なレセプションの方が何時もサポートしてくださいました。　 有難う御座いました。　
Stayed 1 night in Jun 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

daniel

Liked: Property conditions & facilities, room comfort
Worth the price
Service of all staff very poor TV channels do not work nor telephone to reception Only good thing is room and Burrata restaurant Parking very expensive 40 leva per day !!!
Stayed 1 night in May 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish luxury and very convenient location
Stayed 6 nights in Feb 2024

8/10 Good

Mahbubul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful
Stayed 11 nights in Apr 2024

6/10 Okay

Noshaab

Business traveller
Disliked: Cleanliness, staff & service
Average hotel,
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Only place we will stay in Sofia
Stayed 3 nights in Mar 2024

8/10 Good

Philippe

Stayed 2 nights in Mar 2024

10/10 Excellent

Simone

Stayed 4 nights in Mar 2024

6/10 Okay

Adel

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Alessandro

Stayed 3 nights in Dec 2023