With a stay at Haven House Hotel in Southend-on-Sea, you'll be a 4-minute walk from New Empire Theatre and 6 minutes by foot from Southend Pier. .This guesthouse is 0.4 mi (0.7 km) from Southend Beach and 0.5 mi (0.9 km) from Rendezvous Southend Casino.
Haven House Hotel offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected.
The front desk is staffed during limited hours.
Languages
English, Hindi, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Guest services
Daily housekeeping
Front desk (limited hours)
Accessibility
This property does not have any lifts
Room amenities
Bathroom
Private bathroom
Policies
Check-in
Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Housekeeping fee: GBP 10 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea
Haven House Hotel Reviews
Reviews
2.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.