Sure Hotel by Best Western Reading

3.0 star property

Photo gallery for Sure Hotel by Best Western Reading

Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Staircase
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪7 min walk‬
  • Museum of English Rural Life
    ‪11 min walk‬
  • Royal Berkshire Hospital
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Reading

With a stay at Sure Hotel by Best Western Reading, you'll be centrally located in Reading, within a 5-minute drive of University of Reading and Thames River. .This hotel is 4.9 mi (7.9 km) from Nirvana Spa and 13.3 mi (21.4 km) from Lapland UK.

What's nearby

  • University of Reading - 7 min walk
  • Royal Berkshire Hospital - 14 min walk
  • Oracle - 17 min walk
  • Reading Museum and Town Hall - 4 min drive
  • Madejski Stadium - 5 min drive

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Café YOLK - ‬18 min walk
  • ‪Kung Fu Kitchen - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

Hotel with free parking, a short walk to University of Reading
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
At Sure Hotel by Best Western Reading, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alison Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did the job and the staff were friendly and approachable. More maintenance needed as a heritage property, not modern. Gym not inviting. Haddock on the breakfast menu but never available :( Continental breakfast not great either.
Stayed 12 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The room was cold and the central heating is on a time that the hotel owner can change. The windows were single glazed, droughty and ill fitting ie rattling in wind. House cleaning every 5 days or on request!! The so called hotel is actually two building away from the main hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024

4/10 Poor

Sameira

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

steph

Liked: Cleanliness
A fine budget hotel but lacks energy.
This is a budget hotel and is a good example of that. The small room was fine for the price. The double bed was very comfortable and we got a good nights sleep. The breakfast was really good. So for the price you pay it is what is expected. Unfortunately, there is one downside, the staff need to be more welcoming. Over the two nights we stayed not once did anyone show any enthusiasm or welcome us with a good morning and a smile. When we arrived back after a day out, no one smiled and asked if we had a good day. On check out we weren’t asked if we had enjoyed our stay. When we arrived for breakfast the first morning, I thought the man serving us was a maintenance worker. No uniform, he wore jeans, trainers and a fleece. When you arrive for breakfast you were not taken to a table, you were not explained how breakfast worked and again no enthusiasm. It is a shame as these are basic things that could be so easily rectified.
Stayed 2 nights in Nov 2024

8/10 Good

Zia Uddin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no one to help carrying luggage. Welcome desk officer was good. Lift condition is horrible. Complimentary breakfast was not included. It must be included.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

6/10 Okay

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Small room. Cosy some would say. Own private bathroom, tv. Microwave, fridge. Everything you need. (All in one small space though) Very quiet always a plus. Didn't eat here, I was away before breakfast 7am. Smallest gym in the world, no weights. Only one machine to work out on. Glad no-one else was in the gym as I only booked for the gym.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
No frills
Basic, no frills. Rooms very dated, especially bathroom. Breakfast not great. Excellent location for university though not worth the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness
Not great
Hotel feels very dated. I stayed in the small building at the rear of the hotel. The entrance to this building was grubby. Room had microwave and small sink and feidge which was great as restaurant options were very limited. Breakfast was good and nicely cooked. Not great but not terrible
Stayed 1 night in Oct 2024

4/10 Poor

ANDREW

Business traveller
Disliked: Amenities, property conditions & facilities
Room was very dated, with drab decor, and in a building remote from the main reception/hotel. Would look for alternative accommodation next time.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
Lovely lady booked us in. Very helpful with directions into town. Was upgraded free of charge and had a fridge , microwave and kettle with tea& coffee included. Ample parking. There was even an ice machine near main reception, help yourselves.
Stayed 1 night in Oct 2024

8/10 Good

malcolm

Liked: Cleanliness, staff & service
The staff of the hotel were very friendly and helpful. The dining breakfast staff was excellent. The hotel looks and feels very '70s, and really needs to be updated.
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Oct 2024

4/10 Poor

Kenton

Business traveller
Disliked: Property conditions & facilities, room comfort
Hmmm
No decaf tea or coffee Spoon hidden No hot water in sink Sink plug wouldn’t stay closed Kettle did not automatically shut off Bathroom head room minimal
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now and both times an excellent stay and staff amazing! Rooms are lovely clean and very well equipped. Food and bar area great too will always stay here when in the area
Stayed 3 nights in Sep 2024

2/10 Terrible

Richard

Stayed 1 night in Sep 2024

2/10 Terrible

Herdev

Business traveller
Disliked: Cleanliness, property conditions & facilities
The bedroom smelt of food because of the bathroom vents. Bedroom was small and paint was pealing off the walls in the bedroom and bathroom. Bathroom tiles where also damaged. Carpet had were ripped. I asked reception staff if i could change room because of the condition i was advise that the Hotel was full. when i had breakfast i was advised it was a quite day. Breakfast the sussage and hash browns were burn. worst hotel i have ever stayed in never again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a overnight stay with work
Stayed 1 night in Sep 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024