We were met at the agreed time, had a contact number to call if we needed anything (we didn't, but good to have this). Marija booked us a taxi for when we left, which was not overpriced (as we had found when accepting the same service from a hotel in Trogir) and the driver came to collect us and carry bags from Villa Marta, as you cannot drive all the way to it. This is not a hotel with reception, just three rooms in a beautifully restored building. However there was a cleaner every day at 11am. A lovely room with comfortable bed, good shower (with one wall of it made up of the Roman wall of the palace -pretty cool!) and reasonable air conditioning. Great central location, right at the corner of the ancient palace. Lovely bars very close and great restaurants. Fantastic atmosphere sitting outside against Roman walls, if a bit pricy. Ten minutes walk to many equally good and much cheaper restaurants just past the Western end of the Riva. Altogether an excellent and comfortable place to stay in a beautiful and interesting city.