My husband and I have rented a combination of 19 rentals in 2020 and 2021 with our young kiddos. We are small business owners, so we are blessed to travel, while working. Of these 19 rentals, we have never left less than a 5-star review, nor have we ever received less than a 5-star rating as guests. This particular property was tarnished by the extreme property host. Upon arrival, Nancy was disrespectful and treated my husband and I as though we were intruders, not paying guests. PLEASE: CAREFULLY read ALL of the "house rules" and every one of the dozen potential fees she will add on, EXTREMELY carefully! I was apprehensive about staying to begin with and also shared this apprehension with my husband, but it was the only rental left available on Labor Day weekend. If there are more rules than amenities, Run! No smoking any where on 278 acres of property; no renters under 35.... extra cleaning fees, extra recycling sorting fees... etc.
We were on a 5 day trip to SW WI. Nancy's place was the 2nd we were staying at. My husband put up some deer stands, using his wheeler, at his leased land 100 miles away from Nancy's house. Because this was trailered behind his truck, upon entering her driveway, her first words to him were "ATV'S ARE NOT ALLOWED ON THE PROPERTY!!" Not, "hello guests... or welcome... or how was your trip?"
We explained to her we had zero intention of using it on her property, but did explain to her we were coming from a different place that we did use it on (4 hours from home), so we had no where to put it, other than on the trailer in the driveway. She then left. An hour later, after completely unpacking, and my kids had their "rooms" picked out, I received 3 repeat calls from VRBO. Please note that Nancy had my cell phone number, but called them first, instead. They had Nancy on the phone. She wanted us gone and NO refund. Why? Because my husband asked, "ATV's aren't even allowed trailered on the driveway?" and she didn't "like his tone". I was livid. My toddler and 8 year old had just got out of the vehicle from a 4 hour drive... we were trying to make dinner plans, and I ended up on the phone with VRBO customer care for 2 hours!! Not exactly the vacation I envisioned! Nancy proceeded to say to the VRBO customer care agent, "what if they trash the place now?" Seriously?? Wow.
Please heed my warning and run from this property if you are looking for a get away. We ended our "vacation" a day early, in total disgust.
