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Best Western Springfield West Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    9 min walk
  • Majestic Theatre
    20 min walk
  • Olympia Ice Center
    4 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Springfield MA

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1286)
The price is AU$193
for 1 night
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham Springfield MA

About the area

West Springfield

Located in West Springfield, Best Western Springfield West Inn is a 1-minute drive from Connecticut River and 6 minutes from MassMutual Center. .This hotel is 3.4 mi (5.5 km) from Holyoke Mall and 3.6 mi (5.8 km) from Eastern States Exposition.

What's nearby

  • Big E - 9 min walk - 0.8 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Baystate Medical Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 1008 reviews" "
Rating 8 - Good. 380 out of 1008 reviews" "
Rating 6 - Okay. 154 out of 1008 reviews" "
Rating 4 - Poor. 62 out of 1008 reviews" "
Rating 2 - Terrible. 58 out of 1008 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Great value for the price. The complimentary breakfast was better than most
Stayed 1 night in Aug 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Bay State Medical Center for early morning medical procedures. Great ease of access routes to the hospital. Also to MGM casino, Costco's etc.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The place could use a bit of sprucing up. The staff staff was great. Overpriced for what you get.
Stayed 1 night in Aug 2024

6/10 Okay

Bart

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amr

Business traveller
Disliked: Staff & service, amenities
Dont stay more than one day
Stayed 4 nights in Aug 2024

8/10 Good

Corrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, room comfort
Passing grade...barely
Musty smell in room was less than ideal. Rommwas otherwise ok. Breakfast was fair, not great not terrible. Not up to a normal Best Western experience
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Iraida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good coffee.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 1 night in Jul 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Yvette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was so rude and unfriendly. Couldn’t offer a hello, welcome or even eye co tact. She was very miserable and uninterested in acknowledging any guest. The outside grounds were disgusting. Litter all around and the pool looked like it hadn’t been open in 2-3 years. Should not advertise having a pool if it’s closed down. That being said. The room was clean and breakfast buffet was good.
Stayed 1 night in Jul 2024

4/10 Poor

Tracey

Disliked: Property conditions & facilities
One and done
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 2 nights in Jul 2024

6/10 Okay

Rochelle

Liked: Cleanliness, staff & service, room comfort
Just me
Hotel is ok but bathroom toilet did not work and I had to move to another room.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and was a "standard" hotel It was a good room for the night AC worked well Breakfast was above average (sausage, eggs, waffles) I would have no problem staying there again
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

The lobby was in need of a cleaning, but the room itself was very clean. The staff were terrific! On the whole, it could do with some updates.
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
The carbon monoxide detector one level had low battery beeping so was reassigned to another floor. The detector on that floor ALSO started beeping for low battery 30 minutes after getting settled. Only solution management could come up with was to remove the detector! Really! You don’t train staff on how to change a battery?
Stayed 1 night in Jul 2024

4/10 Poor

Lisette

Stayed 1 night in Jul 2024