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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Lobby sitting area
Coffee service
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(105 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the area

Springfield

Holiday Inn Express Springfield Downtown by IHG is centrally located in Springfield, a 3-minute walk from MassMutual Center and 12 minutes by foot from Paramount Theater. .This hotel is 0.7 mi (1.1 km) from Naismith Memorial Basketball Hall of Fame and 0.7 mi (1.2 km) from Springfield Armory.

What's nearby

  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
  • Springfield Armory - 13 min walk - 1.1 km
  • Titanic Museum - 2 min drive - 2.2 km

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Commonwealth Bar - ‬6 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Burger King - ‬8 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and a fitness center
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Springfield Downtown by IHG. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1025 reviews
Rating 8 - Good. 225 out of 1025 reviews
Rating 6 - Okay. 53 out of 1025 reviews
Rating 4 - Poor. 23 out of 1025 reviews
Rating 2 - Terrible. 32 out of 1025 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water at 8 AM on Out departure day. We had to go elsewhere to bath. Very inconvenient
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
We were happy to be moved to a new room after finding a half smoked joint in ours. The beds were comfy and the shower was nice and warm, with good pressure. The area around the hotel is unsafe. We did not venture out after dark and could hear, see the neighborhood drama from our window. Luckily, we ordered food to be delivered, and the hotel has a nice eating area near the lobby. It satisfied our needs for 1 night, and it was close to the Basketball Hall of Fame for the next morning. Then… leave Springfield! Not much else was going on beside the Hall of Fame. Better off exploring the area beyond the city!!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in Springfield is right around the corner from the MGM casino in downtown Springfield. The downtown has much to offer with museums and dining within easy walking distance. Our room was very clean and comfortable and the breakfast was hot and very good. The only thing I didn't care for was the parking arrangement. The free parking was down a side street a block away. Had the weather been bad it would have been a long way to lug suitcases. Also, the lighting to and around the parking could have been better.
Stayed 1 night in Jul 2025

10/10 Excellent

Selina

Stayed 1 night in Jul 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Room was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isis

Liked: Staff & service, room comfort

Great!!

Worked out perfect as we were seeing a concert at the mass mutual center just around the corner. Easy to get too. Easy to check in. Room was huge! Bed was comfortable. Pillows were the best. There was a stain on the sheet, but the sheet was clean. Extra comforter in the closet was perfect. Breakfast was great!!!
Stayed 1 night in Jul 2025

8/10 Good

Martha J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to things however was a bit noisy with a drag racer on the street below.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenaya

Stayed 1 night in Jul 2025

10/10 Excellent

Rachid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Old hoyel, kind of dirty, bad service…
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel but a rough area. Dont think i slept much with all the sirens, cars squealing their tires and all the loud guests coming and going all night. I would not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Dominque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean hotel with spacious rooms. The staff were very friendly. Breakfast was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very clean and comfortable. Kind and courteous staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

zane

Stayed 1 night in Jul 2025

6/10 Okay

Jesus

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs better maintenance

The surfaces and linens were clean. But the carpet, upholstered chair and spots in the wall were gross. Curtains ripped, grout coming up in bathroom. Needs maintenance.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great service, cleaniness, large room, comfy bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugo

Liked: Staff & service, property conditions & facilities
Chill spot
Stayed 1 night in Jul 2025