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Hotel UMass

2.5 star property

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Standard Room, 1 Double Bed
Lobby sitting area
Coffee/tea maker
37-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    ‪1 min walk‬
  • Mullins Center
    ‪4 min walk‬
  • UMass Fine Arts Center
    ‪8 min walk‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Amherst

With a stay at Hotel UMass in Amherst, you'll be steps from University of Massachusetts Amherst and a 3-minute drive from Amherst College. .This hotel is 0.2 mi (0.3 km) from Mullins Center and 1 mi (1.7 km) from UMass Fine Arts Center.

What's nearby

  • University of Massachusetts Amherst - 1 min walk
  • Mullins Center - 4 min walk
  • UMass Fine Arts Center - 8 min walk
  • Amherst College - 3 min drive
  • Emily Dickinson Museum - 4 min drive

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Berkshire Dining Commons - ‬17 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Make yourself at home in one of the 113 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.
Grab a bite to eat at The Commonwealth, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 6.00 per night)

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Commonwealth
  • People's Organic Coffee

Things to do

  • Access to nearby health club

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage
  • No housekeeping

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 949 reviews
Rating 8 - Good. 265 out of 949 reviews
Rating 6 - Okay. 90 out of 949 reviews
Rating 4 - Poor. 33 out of 949 reviews
Rating 2 - Terrible. 28 out of 949 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on campus hotel. Just like a regular hotel. Highly recommend
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th friends reunion
This was a 50 year reunion trip for five girlfriends that met as Freshman at UMass in 1974. We had a great time reminiscing and touring the campus and stayed overnight in the hotel which got us all rooms on the same floor. The rooms were very comfortable and the breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Emoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES, GREENWICH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Great on campus hotel. Close to town but not too close. Would stay there again for sure.
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is amazing to me that the front desk could not find a wine opener for me to use. The guy at front desk said that there wereNONE available. How can this be if there is a Hotel and Restaurant Dept. at UMASS, and so many dining facilities and clubs. Terrible!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel right in the middle of campus. Convenient parking and lots of casual dining options in the food court on the 2nd floor. Clean, well maintained and quiet. Helpful and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen and David

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you’re in Amherst to visit UMass. You’re right on campus and the UMass store is one floor down as well as the food court.
Stayed 3 nights in Nov 2024

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

jessica

Liked: Staff & service, property conditions & facilities
Loved the ability to stay directly on campus!
Stayed 1 night in Nov 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Comfortable and good quality complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

david, new york

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a college visit
Stayed 1 night in Nov 2024

10/10 Excellent

White

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. The staff is extremely friendly and accommodating. The room and interior of the hotel are beautiful. The exterior of the Hotel needs more signage. Because the style of the exterior of the building you could easily pass by the property.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Guoshun

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tara M

Liked: Cleanliness, staff & service, property conditions & facilities
My issues with the hotel had to do with heat in the room. You could not adjust thermostat to make it warmer. No one answered at the front desk when I called. I’m assuming the heat could not be override from the room. It also took a very long time for the water to heat up in the shower, which is what I tried to do to keep warm. I slept in a sweatshirt and pants.
Stayed 1 night in Oct 2024

8/10 Good

Angelina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024