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Residence Inn Springfield Chicopee

3.0 star property

Photo gallery for Residence Inn Springfield Chicopee

Terrace/patio
Desk, iron/ironing board, free rollaway beds, free WiFi
Exterior
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
500 Memorial Drive, Chicopee, MA, 01020
  • Chicopee Falls Dam
    ‪18 min walk‬
  • Indian Motorcycle Museum
    ‪6 min drive‬
  • Baystate Medical Center
    ‪9 min drive‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area

Studio, Multiple Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, iron/ironing board, free rollaway beds, free WiFi

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Terrace/patio

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (950)
The price is AU$236
for 1 room
includes taxes & fees
25 Feb - 26 Feb
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About the area

Chicopee

With a stay at Residence Inn Springfield Chicopee in Chicopee, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. .This hotel is 11.2 mi (18.1 km) from Six Flags New England and 6.3 mi (10.1 km) from Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 18 min walk
  • Baystate Medical Center - 9 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 10 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Holyoke Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬6 min walk

About this property

Residence Inn Springfield Chicopee

Hotel in Chicopee with free breakfast and a 24-hour fitness center
Residence Inn Springfield Chicopee offers 115 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicopee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 115 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Residence Inn Springfield Chicopee. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Chicopee? This hotel has 625 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (USD 6.95 per stay)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (625 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 29 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for wired internet in public areas: USD 6.95 per stay (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006830610
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicopee Residence Inn
Residence Inn Chicopee
Residence Inn Springfield Chicopee
Residence Inn Springfield Hotel Chicopee
Residence Inn Springfield Chicopee Hotel
Resince Springfield Chicopee
Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel
Residence Inn Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel Chicopee

Residence Inn Springfield Chicopee Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 262 out of 360 reviews
Rating 8 - Good. 71 out of 360 reviews
Rating 6 - Okay. 16 out of 360 reviews
Rating 4 - Poor. 7 out of 360 reviews
Rating 2 - Terrible. 4 out of 360 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patirck

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Oct 2024

10/10 Excellent

Bart

Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
We are very happy with our suite. It is very spacious and clean. The kitchen is very well equipped. We will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was fantastic from the moment I checked in! Everyone on staff was welcoming and friendly, my room was spotlessly clean as were the entire premises, and the morning breakfast was always great. I was traveling with my dog, and the staff were so helpful and accommodating. Kudos to all! This was a great experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy.
My daughter wanted to move in it was such a nice place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Muntis

Stayed 10 nights in Sep 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service
Stayed 1 night in Sep 2024

8/10 Good

Anna

Stayed 1 night in Aug 2024

8/10 Good

kiatikoon

Travelled with family
Everything perfect
Stayed 4 nights in Sep 2024

2/10 Terrible

Gabriella

Travelled with family
Disliked: Staff & service
This stay was one of the worst experiences I have had while away. The hotel put me in a blocked room. Tried to force me to leave midstay and then double charged me. When I called the hotel about the two charges, they left me waiting for a week. After the week they told me that I had two reservations when I only had one on Expedia. They told me that they couldn’t help me with the charges. Forced me to call corporate services for Marriott when they pretty clearly messed up by charging me double. One charge being something completely different from my receipt and most likely the charge for the customers whose room I was placed in by mistake. The manager was rude during my phone call and as a Marriott member or customer in general unreasonable in the efforts to rectify the situation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome relaxing get away
Stayed 1 night in May 2024

10/10 Excellent

Joao

Stayed 1 night in Sep 2024

10/10 Excellent

ANA, HIALEAH

Travelled with family
Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Staff & service
Overall the stay was OK. There were potato chips under the couch when we arrived.
Stayed 3 nights in Aug 2024

6/10 Okay

ZAILYNETT

Disliked: Property conditions & facilities
There was leak by the sink and the room had a musty smell.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

li

Stayed 1 night in Jul 2024

10/10 Excellent

BRYAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaequa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness
Disappointed
We had a room for 7 day stay, first room had a horrible smell, we lasted two nights, then asked for a room change, changed from a room with an oven to a room without, therefore ended up spending more on eating out, the second room appeared to have some mold or treated previously mold in the bedroom, one washing machine took three dollars while the others where two dollars, all and all we are planning to come back to CLI next year but will be using a different hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Brandy

Travelled with family and small children
Liked: Cleanliness, amenities
The room was not set up well. The bed was right next to the bathroom. The outlets for charging were across the room from the bed which was inconvenient. The bathroom and sink area should have been one enclosed space with a door. In addition, the cleaning staff ignored the “do not disturb” sign and knocked and tried to come in at 8:30am. I told them the room wasn’t ready to be serviced and they should come back after we checked out at noon. A second cleaning person knocked on the door again at 10:15 and said we only had until 10:30pm to check out, despite check out being noon. I called the front desk to confirm and she said check out was indeed at noon and none of the cleaning staff should be knocking on a door with a “do not disturb” sign. I am not sure why any of that happened but it was quite irritating.
Stayed 2 nights in Jun 2024