Best Western Inn of St. Charles

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174
  • St. Charles Heritage Center and Camp Kane
    ‪2 min drive‬
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

St. Charles

A stay at Best Western Inn of St. Charles places you in the heart of St. Charles, within a 5-minute drive of Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane. .This hotel is 1.2 mi (1.9 km) from Arcada Theater and 1.2 mi (2 km) from Charlestowne Mall.

What's nearby

  • Charlestowne Mall - 3 min drive
  • Arcada Theater - 3 min drive
  • Geneva History Center - 6 min drive
  • Kane County Fairgrounds - 7 min drive
  • Geneva Commons - 7 min drive

Getting around

  • Geneva Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬2 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Best Western Inn of St. Charles

Hotel in St. Charles with free breakfast and a 24-hour front desk
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 guestrooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, Morton Grove

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Denise Nabouro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Adryanna

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystyna

Stayed 1 night in Sep 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was rock solid and the pillows were really small.
Stayed 2 nights in Oct 2024

6/10 Okay

Logan

Stayed 2 nights in Oct 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Keith

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly really good
very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I wish I would have had time to check out the restaurant right next to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

6/10 Okay

maria

Disliked: Property conditions & facilities
Can smell smoke smell in the room
Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and clean
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as advertised
Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Alberto

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Staff & service
Convenient location, nothing special but would stay here again, staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

james

Stayed 1 night in Aug 2024

8/10 Good

Aazam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall all good. Observation, would be nice if privides with good quality towels. Rest all good.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The area is a busy area, but it did not interfere with my sleep. I was actually surprised by how nice my room was.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, affordable
Decent clean room but very outdated facility. Thankfully we got put into the “executive building “ so our rooms were accessible from the inside of the building (hallway). Although this was also very outdated.
Stayed 1 night in Aug 2024