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Comfort Inn St. Louis - Westport Event Center

3.0 star property

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪11 min walk‬
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Ameristar Casino St. Charles
    ‪12 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus St. Louis West-Westport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1001)
The price is AU$179
for 1 room
includes taxes & fees
6 May - 7 May
Best Western Plus St. Louis West-Westport

About the area

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, a 2-minute drive from Westport Plaza and 9 minutes from Hollywood Casino Amphitheatre. .This hotel is 9.8 mi (15.8 km) from Washington University in St. Louis and 12.7 mi (20.5 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 11 min walk - 0.9 km
  • Hollywood Casino Amphitheatre - 9 min drive - 9.1 km
  • Lou Fusz Soccer Complex - 11 min drive - 9.0 km
  • Hollywood Casino - 11 min drive - 10.2 km
  • Ameristar Casino St. Charles - 12 min drive - 13.2 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬14 min walk
  • ‪St Louis Bread Company - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Trainwreck Saloon Westport - ‬14 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn St. Louis - Westport Event Center. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 274 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 136 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jenimar

Liked: Cleanliness
The breakfast is very good. The room was clean although I stayed for 8 nights and the room was never refreshed. There was an unpleasant cigarette/marihuana smell in the hallways.
Stayed 7 nights in Jan 2025

2/10 Terrible

Brock

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Terrible for the weather

Everything was ok and I mean only OK. Except for the hot water there was NONE.. we could not shower. there was no hot water. The sheets so you could see the static electricity. It was shocking us very badly. It actually hurt. And our son is only two. And the temperature outside was 12° dead of winter and even colder than that during the night. It was terrible
Stayed 1 night in Jan 2025

2/10 Terrible

Kismett

Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 5 nights in Dec 2024

10/10 Excellent

John

Stayed 8 nights in Dec 2024

6/10 Okay

Shonte

Disliked: Amenities, property conditions & facilities
Check in was a breeze! No issues. The property is a bit dated and could use some updates, but it was clean. When I arrived, there were several people loitering outside the hotel which caused concern for my safety. However, I slept through the night with no issues. I likely will not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024

8/10 Good

Kara

Business traveller
Liked: Staff & service
Customer Service was great! Rooms could definitely use some upgrading. Beds were really stiff, shower head leaked. The plus in the bathroom was really wore out, couldn’t plug in anything. Breakfast was average.
Stayed 3 nights in Dec 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague.

Don't fall for the occasional good review. My guess is those are paid. This hotel was awful. The service was awful. The condition of everything was awful. We had to change rooms in the middle of the night because things didn't work on our room. The staff was rude at all times. Parking was horrible. This is absolutely the worst place to stay in St Louis. Not sure if I'm being clear here avoid this place like it is covered in covid. I have never in my life met rooter staff members that I met at this place. And as much as I hate to throw it up I feel like my race played a part in my treatment. Never again will I disregard two or three bad reviews thinking those are outliers. The bad ones are the ones that are real.
Stayed 2 nights in Nov 2024

6/10 Okay

Doug

Liked: Cleanliness
Disliked: Staff & service, room comfort
I liked the room and it was pretty clean, but there were three problems that really made my stay less enjoyable than it could have been. First, the TV remote didn't work right. After a lot of trial and error I figured out the power button turned the channel up, the mute button turned the channel down. The volume up turned the volume up. To turn the volume down or turn the TV off, you had to find the hidden button on the TV itself and hold to bring up a menu, then figure out how to work the menu. Second, didn't get my wake up call. I was in town for a medical visit and having trouble getting up anyway, so without the wakeup call I slept thru breakfast. Finally, there was hot water in the sink, but none in the shower.
Stayed 1 night in Nov 2024

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay for five days.

It was not a good stay. We asked for housekeeping to change our linen. It was never changed. We had to ask them to empty the trash. The carpet and walls were dirty. We got locked out on the last night. I was frightened going out to my car because people were smoking marijuana each time we went outside. We will never stay at that hotel again. You can use the name Mary on the review. I would rather my real name not be used because I am on Social Media. Jean Collins Turner
Stayed 5 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very dirty,trash in the hallways. Carpets were dirty and nasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Ebony

Travelled with family and small children
Liked: Amenities
It was cool I just wish they had a indoor pool but overall I loved my stay.. thank you so much for everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl, Perry

Stayed 1 night in Sep 2024

2/10 Terrible

Yossef

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cheap and we know why now we ask for queen beds we got two twins the remote didn’t work to the TV spider webs all in the room like Halloween decorations 😂😂 broken window with tape across it and people were in the halls knocking on doors and run in the photos most definitely don’t match up to the hotel those photos must have been from 10 years ago we thought we were at the wrong hotel for a second
Stayed 1 night in Oct 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Joshua

Liked: Staff & service
It was a nice place only complaint I would have when pulling up the sign that tells you were to go when checking in the view of it is impaired by a bush.
Stayed 1 night in Sep 2024

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed for one day. We checked in at 130pm - 2:00pm and when we checked in the room didn’t have electric you could see all the damage also seen the leaks not to mention there was mold on both ac units. We went to a concert came back around 11:30pm And there was Al kinds of people outside partying drinking and making us feel very uncomfortable to the point we were scared to honestly sleep the whole place smelled like weed.
2nd room the wall was cracked
The ceiling was cracked
Mold in the corner
Water leak
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jorge

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smells really bad and everything really old no room service.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Travelled with group
Liked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2024