6/10 Okay
Elizabeth, Fort Worth
Travelled with family
1 Oct 2024
Liked: Cleanliness, staff & service, amenities
This was about an average stay. The room/property itself was clean and quiet. The refrigerator worked but was not even on the floor and rocked. We put stacked pieces of cardboard under it to help stabilize it. The shower downstairs our first night clogged - it took 2 days to get addressed due to a "communication error". The staff were friendly but did not really explain the "laws of the land" when we arrived. For example, we'd have to take out our own garbage and laundry to bins and bags located below the stairs. The kitchen faucet leaked and we asked for it to be fixed- never came back to fix while we were there (9 total days).
The worst bit was breakfast- if you plan on staying there we would NOT recommend eating there. Although there was variety of options, most of it fell below expectations. Continental breakfast eggs are usually nothing to write home about- but every morning we went there- the eggs were burnt! I mean they were black eggs- inedible! The bacon was half cooked/half raw. Potatoes mushy. They had a taco bar- the green onions had the root ends in it and they looked like they had been frozen and thawed out for the meal. The lettuce was the same brown lettuce every single time we went. I'm pretty sure they were just putting the containers back in the fridge and not changing them out. The juice was watered down. Very disappointing.
Elizabeth
Stayed 9 nights in Sep 2024