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Candlewood Suites St Louis St Charles, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites St Louis St Charles, an IHG Hotel

Suite, 2 Bedrooms
Suite, 2 Bedrooms
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Lindenwood University
    3 min drive
  • St Charles Convention Center
    4 min drive
  • Kokomo Joe's Family Fun Center
    5 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    14 min drive

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Room

Baymont by Wyndham St. Charles

Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (972)
The price is AU$181
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

St. Charles

With a stay at Candlewood Suites St Louis St Charles, an IHG Hotel in St. Charles, you'll be within a 10-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. .This hotel is 11.3 mi (18.2 km) from Mississippi River and 1.7 mi (2.7 km) from Lindenwood University.

What's nearby

  • Lindenwood University - 3 min drive - 2.7 km
  • St Charles Convention Center - 4 min drive - 4.6 km
  • Historic Main Street - 6 min drive - 6.1 km
  • Family Arena - 6 min drive - 5.7 km
  • Ameristar Casino St. Charles - 6 min drive - 6.1 km

Getting around

  • Kirkwood Station - 26 min drive
  • St. Louis Lambert Intl. Airport (STL) - 14 min drive

Restaurants

  • ‪Gingham's Homestyle Restaurant - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Panera Bread - ‬13 min walk
  • ‪Black Bear Diner - ‬14 min walk
  • ‪Sushi Ai - ‬9 min walk

About this property

Candlewood Suites St Louis St Charles, an IHG Hotel

Hotel in St. Charles with a 24-hour fitness center and a 24-hour front desk
Candlewood Suites St Louis St Charles, an IHG Hotel offers 94 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites St Louis St Charles, an IHG Hotel.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles, an IHG Hotel Hotel
Candlewood Suites St Louis St Charles, an IHG Hotel St. Charles

Candlewood Suites St Louis St Charles, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 228 out of 672 reviews" "
Rating 8 - Good. 211 out of 672 reviews" "
Rating 6 - Okay. 92 out of 672 reviews" "
Rating 4 - Poor. 76 out of 672 reviews" "
Rating 2 - Terrible. 65 out of 672 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica, Sacramento

Travelled with family
Liked: Cleanliness, amenities
We stayed for 5 nights. Not once in that entire time did house keeping come. Not to bring a towel, empty a trash can, nothing. Had to call down and request toilet paper and towels multiple times.
Stayed 5 nights in Jul 2024

10/10 Excellent

lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Belafae

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay nice staff. Needed them to spray ants in kitchen and not use to the humidity but very comfortable stay conversation area to stay in at Charles
Stayed 8 nights in Jul 2024

6/10 Okay

Philip

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The suite was not clean. The toilet didn't flush properly and the bathtub was dirty.
Stayed 7 nights in Jun 2024

8/10 Good

Holli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Marie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Unhappy
This time not too good, there was no tv in the bedroom I asked twice about it and was told they would tell maintenance but never happened. Not really impressed, the day before we left there was a water main break so didn’t have water for the last day there had to go buy water to do dishes and flush the toilet.
Stayed 13 nights in Jun 2024

2/10 Terrible

anthony Lopez

Stayed 12 nights in Jun 2024

4/10 Poor

sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Floor was damp. Another room we was told we could move to the floor was also damp. Room smelled. There was debris under a chair we moved for my daughter to sleep in. To remedy the wet damp floor we were given old towels to walk on. We travel a lot with softball. By far the worst stay we have had in years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Jun 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great value
Everything was nice. Staff were very friendly and efficient. My only complaint is the outside parking lot was really dark at night. No lights. Was a bit unnerving.
Stayed 2 nights in Jun 2024

2/10 Terrible

Pamela, Topeka

Disliked: Cleanliness, property conditions & facilities
The room had water on the floor from leaking refrigerator. Curtains were falling off the wall. We didn't not stay and went to a different hotel. We're requesting a refund!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room has been recently remodeled, nice clean room, bed was super comfortable. Will be using this hotel again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
This is a very nice hotel clean and quiet
Stayed 2 nights in May 2024

8/10 Good

David

Staff was friendly
Stayed 1 night in May 2024

2/10 Terrible

Janelle

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Be careful if selecting for more than 2 people because the website WILL let you choose a room too small for your group! Our group of 3 had to sleep in 1 queen size bed and eventually kicked a person to an uncomfortable recliner due to lack of space. We thought it must have a pull out couch if it allowed us to pick the room. Management stated that they had no roll aways. After explaining my situation they offered an additional room for my travelers (who are my children ages 9 and 12). The first room was in a different building and the second was next to my room. I still asked if there was any way to just get a room with 2 beds because I didn't think that was safe and the manager asked my oldest age and said "eh i think it'll be alright." We ended up just canceling for the second night and going somewhere else because we didn't think it was safe. The atmosphere was a CLUSTER! We were not able to use one set of stairs because apparently the sprinklers were going off. The room had ants in the kitchen and the staff at the front were less than helpful with any issue. Would NOT recommend this hotel.
Stayed 2 nights in May 2024

2/10 Terrible

Tasheana

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled loke an ashtray, had old food in the kitchen sink, and the bathroom is disgusting! The housekeeping staff sucks.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in St. Charles.
Stayed 2 nights in Apr 2024

8/10 Good

Becky

Travelled with family
The housekeeping was a little lax, no sheets on one bed, no pillow cases on any pillows. Not enough towels, the mirrors were not clean. Could have done better.
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I was very pleased with the stay there. Very roomy and clean. I will look for these suites at other locations when i travel.
Stayed 2 nights in Apr 2024

4/10 Poor

Anthony, New Albany

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Apr 2024