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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property

Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
On the beach, white sand, beach cabanas, beach towels
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Frenchman's Bay
    ‪1 min walk‬
  • Morningstar Beach
    ‪1 min walk‬
  • Havensight Mall
    ‪4 min drive‬
  • St. Thomas (SPB-St. Thomas Seaplane Base)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (View)

Suite, 1 Bedroom, Non Smoking (View) | Living room

Suite, 1 Bedroom, Non Smoking (View)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (View)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony (View)

  • 58 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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View from property

The Ritz-Carlton, St. Thomas

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.2 out of 5, Very good, (358)
The price is AU$2,680
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Charlotte Amalie

With a stay at The Westin Beach Resort & Spa at Frenchman's Reef in St. Thomas, you'll be on the beach, within a 10-minute drive of Bolongo Bay and Frenchman's Bay. .This beach resort is 5.6 mi (9.1 km) from Magens Bay Beach and 7.6 mi (12.3 km) from Sapphire Beach.
View more Resorts in Charlotte AmalieOpens in a new window

What's nearby

  • Frenchman's Bay - 1 min walk
  • Havensight Mall - 4 min drive
  • Yacht Haven Grande Marina - 4 min drive
  • Bolongo Bay - 6 min drive
  • Magens Bay Beach - 19 min drive

Getting around

  • Cyril E. King Airport (STT) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin Beach Resort & Spa at Frenchman's Reef

Luxury resort on the beach, with 3 outdoor pools
The Westin Beach Resort & Spa at Frenchman's Reef offers 394 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Stay in one of 394 guestrooms featuring Smart televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This resort also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy Mediterranean cuisine at Luna Mar, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in St. Thomas? This resort has 9500 square feet (883 square meters) of space consisting of conference space and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 34 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Luna Mar
  • Shorebird
  • Sugarfin
  • Frenchman's Roast
  • Edge Bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cots/infant beds (surcharge)
  • Free babysitting
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (9500 square feet)
  • Meeting rooms - 14

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Dock
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 122
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – December 2022

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per stay
Cribs (infant beds) are available for USD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 86.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1011 reviews
Rating 8 - Good. 267 out of 1011 reviews
Rating 6 - Okay. 151 out of 1011 reviews
Rating 4 - Poor. 67 out of 1011 reviews
Rating 2 - Terrible. 64 out of 1011 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, until our extended stay, the experience was nothing short of amazing. Entire resort staff were friendly, courteous, promt and always carried a smile.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Stayed 7 nights in Nov 2024

2/10 Terrible

Krishna

Stayed 7 nights in Nov 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an amazing hotel for our stay. We truly enjoyed the hotel rooms, staff and song options. The views were incredible and we had the perfect weather.. I would love to come back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very sweet, Lucy in the cafe was the best out of everyone!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean.
Stayed 5 nights in Nov 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Did have a mushroom growing in the transition between the tile and shower unit. Great view and spacious room. Only one time did we hear people in the hallway whooping it up so really quiet. Pool and beach area were not crowded in the 10 days we were there.
Stayed 9 nights in Nov 2024

10/10 Excellent

Malcom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is really great but having a rental car helped us explore. The access to Morningstar Beach was a bonus amenity. The staff at the swim up bar was great. They are definitely doing renovations at the hotel so not everything was perfect. Most everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelly Jean Coleman, South Glastonbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & attentive staff. Great beach. Good restaurants and lots of choice. Great view from the room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Thierry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
generate a positive review of a hotel or resort. make it short I recently stayed at Westin Frenchman Beach Resort, and it was a fantastic experience! The staff was incredibly welcoming and attentive, making sure every detail of my stay was perfect. The rooms were spacious, clean, and beautifully decorated, with stunning views of the surrounding area. The amenities, including the pool and spa, were top-notch and added to the overall relaxation. The dining options were delicious, offering a wide variety of dishes that catered to all tastes. I can't wait to return for another visit! 🌟🌟🌟🌟🌟
Stayed 3 nights in Nov 2024

4/10 Poor

Lynn

Travelled with family
Disliked: Staff & service, property conditions & facilities
The staff at the hotel were very rude and not accommodating at all. I did not have hot water in my room for the first 2 1/2 days. Each day I asked to have it looked at with no attention to the request at all. On the 3rd day I asked to be move and was treated like it was inconvenience. I visited the outdoor bar / restaurant to place an order to take back to my room. Again, treated as if my request was inconvenience and then it took the server 15 minutes for her to ring me out even when I asked several times for her assistance. The resort does have nice views, and the off-site excursions were fabulous. All in all, I would say the resort is overpriced for less than average service and food.
Stayed 5 nights in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! My husband and I just stayed 4 nights/5 days. The beach is beautiful and the infinity pool is amazing!! We loved having the swim up bar and the ability to go back and forth from the pool to the beach. The staff was very friendly and the food was very good. LOVED the reusable water bottles they provide and all the water stations! We can’t wait to come back!
Stayed 4 nights in Nov 2024

6/10 Okay

justin

Travelled with partner
The other property had a great beach and one great restaurant the other was just ok. The pools at this property are decent, the other property was way better. Overall the food was good, staff was friendly. I wish they had been more respectful as we spent the last 3 nights of our trip next to a room that yelled and screamed for literally hours at a time. The pot smell was awful, for a smoke free place to allow these people to smoke pot all day was very disappointing. We called several times, nothing was resolved. The first 3 days, the house keepers never came. Also, our first room was what we paid for and ocean view with a tub. We arrived the ac was leaking all over the floor so we got moved. The room we got was a partial marina kind of view no tub.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Westin. Property is very pretty, rooms are large, great restaurants on-site and bars. Nice pool area with swim up bar. Views are fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in USVI - it was quiet, safe, lovely beaches and great food & drinks. You don’t have million options like all inclusive hotels but what they have is more than enough. Pools are great .. love they have a 14 pool for teens and 18 for adults. My only issue was, we had a problem with the AC in our room and they didn’t fix it after addressing it multiple times. But they gave us credit for it.
Stayed 4 nights in Nov 2024

2/10 Terrible

hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Valet parking gave my truck to someone else , twice they had issues with my truck
Stayed 1 night in Nov 2024

2/10 Terrible

hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Haley Ann

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the views from the room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice with good view
Stayed 2 nights in Nov 2024