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Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1302 Richmond Ave, Staunton, VA, 24401
  • Frontier Culture Museum
    ‪3 min drive‬
  • The Woodrow Wilson Presidential Library
    ‪4 min drive‬
  • American Shakespeare Center
    ‪4 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (No Pets)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Sleep Inn Staunton

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1057)
The price is AU$150
for 1 room
includes taxes & fees
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About the area

Staunton

When you stay at Comfort Inn & Suites in Staunton, you'll be in the historical district, within a 5-minute drive of Frontier Culture Museum and R.R. Smith Center for History & Art. .This hotel is 14.4 mi (23.2 km) from Shenandoah National Park and 2.4 mi (3.8 km) from Staunton Mall.

What's nearby

  • Frontier Culture Museum - 3 min drive
  • The Woodrow Wilson Presidential Library - 4 min drive
  • American Shakespeare Center - 4 min drive
  • Mary Baldwin College - 4 min drive
  • Gypsy Hill Park - 5 min drive

Getting around

  • Staunton Station - 9 min drive
  • Roanoke Regional Airport (ROA) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Kline's Dairy Bar - ‬4 min drive

About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and a seasonal outdoor pool
Comfort Inn & Suites offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Staunton
Comfort Inn Staunton
Comfort Hotel Staunton
Comfort Inn Staunton Hotel
Staunton Comfort Inn

Comfort Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 724 reviews
Rating 8 - Good. 287 out of 724 reviews
Rating 6 - Okay. 102 out of 724 reviews
Rating 4 - Poor. 49 out of 724 reviews
Rating 2 - Terrible. 30 out of 724 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Stayed 1 night in Oct 2024

4/10 Poor

Rafael, Lawrenceville

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like literal fecal matter as soon as we walked through the door to the lobby. Room door barely shut, had to barricade the door (making it extra unsafe in the event of an emergency). One of the 2 room keys didn’t work. Bathroom was so small, we couldn’t even close the door to use it.
Stayed 1 night in Nov 2024

4/10 Poor

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Appearance was good on the outside of the property. The person who checked me in appeared to be sick or had something going on with him. His personality was so off that the guy who rode the elevator with me even said to me about it. The hallway completely stunk from odors. The key card would not open my door. I had to get the attendee because it was not working. He came up to show me how to operate the door. The card reader had to be held a certain way to read the cards. It did not read cards all the time. I played 5 to 10 minutes every time. I went in the room. Just to open the door. I went to Food Lion and purchased a can of Lysol. Just to spray the room down because of the odor. There were multiple stink bugs flying around the room and dead stink bugs in the window ledge. The bathroom was so small that you had to walk in. Turn and close the door. Just to sit on the toilet without hitting your knees. I slept on the outside of the bed due to the stains on the linens. Ironically,I told guy who checked me in. When asked my room preference that I was good as long as the room was clean, comfortable and quiet. Noise was a factor as well. Glass bottles going to trash, people being loud and not a clue where all the banging was coming from. The best part of my stay was leaving and lady that greeted me as I leaving at the desk.
Stayed 1 night in Nov 2024

6/10 Okay

Glenna

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a face lift and cleaning could be better too
This is a very convenient location for a stop on a longer trip we make to Florida. We have stayed at this hotel previously however, it is considerably more run down than prior visits. Rate charged for a dog is pretty reasonable compared to other properties.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Motel would need a little bit of TLC, took very long for check in.
Stayed 1 night in Nov 2024

6/10 Okay

Dewayne

Stayed 1 night in Oct 2024

10/10 Excellent

Gohan, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay and it convinced since it was near the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ashton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on sheets and tub looked kind of grimey, other than that pretty good
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were surprisingly comfortable
Stayed 2 nights in Oct 2024

2/10 Terrible

clIfford

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
A safe place to stay at night
Average hotel. The room needs to be updated....dark. the hotel sits next to an active railroad.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 1 night in Oct 2024

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2024

6/10 Okay

Terry

Business traveller
Liked: Staff & service
The two ladies I had interactions with at the front desk were very friendly and hospitable. Definitely the highlight of the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Cathy

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, property needs some work.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Masa

Stayed 1 night in Oct 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable bed, nice sheets and pillows. Large bathroom, obviously recently updated. Outside pool closed, not filled all the way with water, but we weren't planning on swimming. Outside and indoor hallways a little rough around the edges, but the room was perfect. Desk help and breakfast help were very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my daughter is autistic and shonda was very nice and when returned just as nice
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is real good The property could use some upkeep Overall satisfactory
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had obviously recently changed ownership. First floor had been painted and paint smell was very strong in the room. I went to go take a shower and noticed the tub was not properly draining and the edge of a bath mat had come up and a lot of hair was floating in the water. After the tub finally drained I used a tissue to pick up the edge of the bath mat and it was very moldy and disgusting. We were moved to an adjacent room that was a queen size room when we had originally booked a king size room. The front desk attendant was very condescending towards me. I'm not there to play 50 questions I was there to get a good night's rest and a hot shower which did not happen. I would not recommend this place to anyone unless you're looking to stay in the area. I have tried to upload photos but apparently it will not let me. All I can say is check your room before checking in, if you choose to stay there!
Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the stay. Convenient location and easy parking. Comfortable room. Bathroom was a little on the small side.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024