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I have stayed in a lot of different hotels in the last month, and if this is a 4 star hotel then the others were 7 or 8 star.
The first room we were given hadn’t been cleaned properly with crisps on the chair.
The bed sheets were torn and the mattress had dirt on it.
We were moved to another room wish was slightly better so we stayed although my wife wanted to check out immediately.
The bathroom in the second room looked good but the toilet didn’t flush well and the shower was very slippery.
The following morning I was woken at 08.30 am and told I would have to use my car as they were going to put up scaffolding.
I wasn’t impressed when I asked could it wait 30 minutes and was told no.
I did park my car close to the hotel as children were playing football in the centre of the car park and didn’t want my car damaged.
Not impressed I would not choose to return.
Easy to find and pleasant enough, room was well appointed but the TV didn't have sound, we don't really use it so no bother. Bed was pretty big so very comfy and the bathroom was very nice.
We paid for breakfast at nearly £18 for two i was expecting a decent choice. What we got was not very good at all, stone cold bacon, stone cold eggs and one stone cold hash brown. The beans were the only hot thing with the toast you cook yourself.
Nicola
Stayed 1 night in Jan 2022
6/10 Okay
Verified traveller
Business traveller
24 Jan 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff but basic facilities
Staff were lovely and the check in and out were quick and efficient. Several things in the room did not work but comfortable bed. The breakfast wasn’t great. The staff, though were all extremely helpful and cheerful.
Excellent location, short walk from station. Spacious room, very comfortable bed. Disappointed to find no fridge in the room & no glasses to drink from. The hot beverage selection was great but the bottles of water were very small.
Friendly, helpful staff who helped us to find a quiet room. Good location - only 5 mins walk into town and a local Co-op opposite. The bed was comfortable. The only downside was the lack of air-conditioning and windows that would not open fully. Although a fan was provided, the room was still quite hot. A refrigerator in the room would also have been nice.