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Novotel Stevenage

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Stevenage

Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Housekeeping
  • Room service

Explore the area

Map
Knebworth Park, Stevenage, England, SG1 2AX
  • Knebworth Country Park
    1 min walk
  • KFC
    16 min walk
  • Stevenage (XVJ-Stevenage Train Station)
    3 min drive
  • London (LTN-Luton)
    20 min drive

Room options

View all photos for Superior Room, 1 Queen Bed (Premium)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 Queen Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds (Premium)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Reception

Holiday Inn Stevenage, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (494)
The price is AU$209
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Stevenage, an IHG Hotel

About the area

Stevenage

With a stay at Novotel Stevenage in Stevenage, you'll be near the airport, just a 1-minute walk from Knebworth Country Park and 15 minutes by foot from Lamex Stadium. .This hotel is 2.3 mi (3.7 km) from Gordon Craig Theatre and 2.6 mi (4.2 km) from Knebworth House.

What's nearby

  • Lamex Stadium - 15 min walk
  • Gordon Craig Theatre - 4 min drive
  • Knebworth House - 5 min drive
  • University of Hertfordshire - 11 min drive
  • Hatfield House - 12 min drive

Getting around

  • Stevenage (XVJ-Stevenage Train Station) - 3 min drive
  • Luton Airport (LTN) - 20 min drive

Restaurants

  • ‪Stevenage Leisure Park - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Wagamama Stevenage - ‬2 min drive
  • ‪The Our Mutual Friend - ‬2 min drive

About this property

Novotel Stevenage

Hotel in Stevenage with a 24-hour front desk and a restaurant
Novotel Stevenage offers 102 accommodations with minibars and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 102 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area.
Satisfy your appetite for lunch or dinner at Elements, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Stevenage? This hotel has 4865 square feet (452 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Hotel Bar - This bar serves light fare only.
24-hour room service is available.

Languages

Dutch, English, French, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (GBP 13.00 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Elements
  • Hotel Bar

Things to do

  • Playground

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4865 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 8 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night, plus a deposit of GBP 20.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10 per person
  • Fee for in-room wired internet: GBP 13.00 per 24-hour period (rates may vary)
  • Pet deposit: GBP 20.00 per night
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB190586090

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage

Novotel Stevenage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 286 out of 796 reviews" "
Rating 8 - Good. 305 out of 796 reviews" "
Rating 6 - Okay. 116 out of 796 reviews" "
Rating 4 - Poor. 63 out of 796 reviews" "
Rating 2 - Terrible. 26 out of 796 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Disliked: Cleanliness, staff & service
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Stayed 1 night in Sep 2022

4/10 Poor

Rohim

Travelled with family and small children
Disliked: Cleanliness
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Stayed 1 night in Sep 2022

4/10 Poor

Simon

Travelled with group
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Novotel Stevenage
Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
Stayed 1 night in Sep 2022

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just handy to the motorway
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible
Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Stayed 1 night in Sep 2022

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Gary

Stayed 1 night in Aug 2022

10/10 Excellent

Karen

Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Experience
Very good stay, would recommend
Stayed 2 nights in Aug 2022

8/10 Good

Frances

Stayed 2 nights in Aug 2022

8/10 Good

Esuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Bob

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Stayed 1 night in Jul 2022

8/10 Good

Diane

Stayed 1 night in Jul 2022

8/10 Good

Madeleine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Stayed 3 nights in Jul 2022

8/10 Good

Airs Paul

Stayed 1 night in Jul 2022

10/10 Excellent

Rodrigo

Stayed 1 night in Jul 2022

10/10 Excellent

lesley

Stayed 1 night in Jul 2022

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel, let down by a few issues
Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Stayed 1 night in Jul 2022

8/10 Good

karen

Liked: Room comfort
Novotel near Knebworth
Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
Stayed 1 night in Jul 2022

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Stayed 3 nights in Jul 2022