We’ve stayed at our share of extended stay properties and this would have to be my least favorite. Location is 5 stars of the bay, plenty of restaurants walking distance, the mall is less than 5 minutes away, target & Walmart just around the corner… location is ideal when looking for a place to stay.
But property wise - our keys weren’t working properly because the lady working the front desk wasn’t doing it properly. We made multiple trips back down to get our key fixed and mind u we have small children. It wasn’t fun.
Past stays at other locations, shampoo & condition could be found in the bathroom, here, it’s left in a note to go to the front desk and request. Unfortunately they had shampoo but no condition. I chose this place because they usually have everything I need and can help limit what I need to pack. This time around I felt so unprepared. The kitchen usually has basic items like plates, utensils, cups but this time nothing. It clearly states on a note to call down, request and they will bring to your room but we called down and they sent us down to pick it up ourselves. Imagine carrying plates, cups, everything you need for 4 people by yourself and the staff was not pleased by the request.